Join Our Innovative Team at Veta Virtual!
Are you passionate about delivering exceptional customer experiences? Do you excel in managing phone calls with professionalism and care? If so, we want you to be part of our dynamic team!
About Us
At Veta Virtual, we are a fast-growing start-up revolutionizing the virtual receptionists and virtual assistants industry. Our mission is to provide top customized phone call management solutions to businesses of all sizes, ensuring seamless and efficient communication. We believe in fostering a culture of continuous learning and growth, and we are looking for motivated individuals who share our passion.
Your Role
As a Customer Service Representative at Veta Virtual, you will be the voice of our clients, enhancing their customer experiences through exceptional phone call management. You will:
- Manage calls professionally for a diverse range of businesses and professionals.
- Accurately take and promptly deliver messages.
- Book appointments using user-friendly software like Calendly.
- Transfer calls efficiently, following established protocols.
- Address callers' needs with empathy and professionalism.
- Build strong relationships with clients by understanding their unique requirements.
- Collaborate with our team to continuously improve service quality.
What We’re Looking For
We value talent and experience. To join us, you should have:
- 2-3 years of proven experience in a similar role.
- An outgoing, energetic and very passionate personality and attitude.
- Exceptional communication skills with a strong command of English.
- Proficiency in computer software and quick learning ability.
- A quiet work environment and reliable equipment.
- A stable internet connection and a minimum typing speed of 50 WPM.
- Availability for a 9-hour shift between 9 AM-9 PM EST, Monday to Friday.
What We Offer
At Veta Virtual, we believe in taking care of our team members. When you join us, you will enjoy:
- A fully paid trial and training period to help you get started.
- The flexibility of working from home.
- Competitive pay ranging from $900 to $1200 USD per month, based on your experience.
- Monthly performance and attendance bonuses of $100 to $200 USD.
- 20 paid days off per year after probation.
- A friendly, supportive team environment where everyone is valued.
- Opportunities for professional growth—everyone on our team started as a receptionist!
- Performance recognition with regular reviews and feedback to acknowledge achievements and support career growth.
- Culture building initiatives that include company-wide and team events to foster strong connections among team members.
Join Veta Virtual and be part of a team that values your skills and supports your professional journey.
We review ALL applications and get back to you within the next 1-3 business days after you applied.
Apply now and make a difference with us!
Veta Virtual
We are a customer engagement company specializing in Virtual Receptionist and Virtual Assistant services. Our clients are based in Canada and the US, and spans across diverse sectors, including law firms, professional services, accounting and tax offices, non-profit organizations, construction, marketing agencies and beyond.