We’re currently seeking a **Fleet Manager with Customer Sales Experience** to join our growing team. This is an exciting opportunity for someone with a passion for customer relationships, truck fleet management, and the application of technology in the repair and maintenance space.
Key Responsibilities:
**Fleet Management & Operations**
- Oversee and manage a portfolio of client fleets, ensuring all tasks are completed in a timely manner.
- Coordinate with vendors, mechanics, and technicians to manage the repair process and ensure high-quality service.
**Customer Sales & Relationship Management**
- Serve as the primary point of contact for clients, providing consultative support and recommendations to optimize their fleet operations.
- Develop and maintain strong relationships with key customers, acting as their trusted advisor for all things related to fleet maintenance and repair.
- Identify new business opportunities, up-sell services, and provide tailored solutions based on customers’ unique needs.
- Create and present service proposals and contracts to new and existing customers.
- Drive customer satisfaction by ensuring the highest quality service is delivered consistently.
**Technology Integration**
- Utilize our software and tools to streamline repair workflows.
- Stay up-to-date on new technological advancements in the truck repair and fleet management industry, integrating new solutions to improve efficiency and client outcomes.
**Team Leadership & Collaboration**
- Lead a team, scheduling and assigning tasks as necessary to meet customer needs and deadlines.
- Collaborate with the leadership team to improve service offerings, customer experience, and internal processes.
Qualifications:
- Proven experience (3+ years) in fleet management, truck repair, or a similar field.
- Strong customer-facing experience with a track record of building and maintaining relationships.
- Sales experience, ideally in a service-oriented or B2B environment.
- Knowledge of fleet maintenance,
- Excellent communication, negotiation, and problem-solving skills.
- Ability to manage multiple priorities and thrive in a fast-paced environment.
- Leadership and team management experience is a plus.
- Technical knowledge of commercial trucks (preferred but not required).
U.S. Expediters
U.S. Expediters is a national transportation company built around the military principles of leadership and excellence. Our transportation solutions are second to none. We specialize in handling time critical, high-value, complex logistics tasks, and we do them with a blink of an eye. You can sleep tight knowing your freight is in safe hands. No excuses, no hassle, no limits.