Quality Assurance Lead

Pollard Digital Solutions EU (PDS-EU), a Pollard Banknote Company, is looking for passionate, self-motivated and experienced Quality Assurance Lead to join the Technology department. As the QA Lead at PDS-EU, you will play a crucial role in enhancing software quality and reliability. Your responsibilities include fostering a quality-centric culture, leading a QA Community of Practice that adopts advanced testing methodologies, and ensuring adherence to the highest quality standards through industry-best practices. This role demands strategic oversight in creating and executing comprehensive test plans and fostering a structured environment for delivering superior software products. The teams practice Agile Software Development where shared responsibility, cooperation, and team spirit are valued.

Key responsibilities

Strategic Leadership and Agile Practices:

• Develop and oversee a comprehensive test strategy that aligns with agile, CI/CD principles, focusing on microservices and cloud applications.
• Lead and mentor QA engineers, enhancing their skills and professional growth.
• Promote cross-functional collaboration with development, DevOps, and product management teams.
• Facilitate knowledge sharing within the QA Community of Practice and represent PDS-EU in Pollard's Enterprise Quality Assurance Center of Excellence.
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Technical Expertise in Quality Assurance:

• Design and execute test cases for microservices and cloud applications, emphasizing automation to integrate QA into the development lifecycle.
• Deepen expertise in cloud testing and microservices, ensuring tests cover scalability, security, and reliability.
• Manage test environments, including cloud infrastructure, in collaboration with DevOps teams.
• Implement defect management practices, from identification to resolution.

Innovation in Testing and Process Improvement:

• Analyse and enhance QA processes, using metrics and KPIs for continuous improvement.
• Advocate for quality throughout the development cycle.
• Champion test automation to support CI/CD pipelines.
• Conduct performance and scalability testing for microservices and cloud applications.
• Ensure QA aligns with industry standards, compliance, and security best practices.

Your Profile

• Bachelor's degree in Computer Science, IT, or a related field (Master's preferred).
• Extensive experience as a QA Lead or Manager in a software company.
• Proficiency in software QA methodologies and processes.
• Expert knowledge of microservices architecture and cloud technologies.
• Strong skills in testing tools and automation frameworks.
• Familiarity with AWS, Azure, or GCP cloud platforms.
• Excellent communication and leadership capabilities.
• Relevant certifications (e.g., ISTQB, AWS Certified Cloud Practitioner) are advantageous.
• Organized and disciplined work ethic.
• Solid English skills, both written and spoken.
• Eagerness to learn as well as share knowledge and ideas with co-workers.

Our Offer

We emphasize having a great working environment and offer the following to our employees:

• A truly great working environment
• Modern office space in Belgrade with high quality equipment
• Private health insurance
• Happy Fridays
• Social activities
• Events that encourage innovation
• Attending conferences and community events, both as participants and contributors

Pollard Digital Solutions is a full-solution supplier of lottery management and iLottery technology for world-wide lottery markets. The company is owned by Pollard Banknote Ltd. – a leading partner to more than 60 lotteries worldwide, providing high quality instant ticket products, licensed games, retail merchandising solutions, and a full suite of digital offerings. Established in 1907 in Winnipeg, Canada, Pollard Banknote is owned approximately 66.7% by the Pollard family and is publicly traded on the Toronto Stock Exchange (PBL).

Our objective is to deliver the most innovative solutions that will render industry-leading returns to good causes in an ethically responsible way.  We emphasize a friendly, lively and respectful workplace atmosphere, where team spirit is highly valued.

Please submit your resume in English language. All applications will be handled with confidentiality. Only shortlisted candidates will be contacted.