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Technical Writer (payment processing industry)

Way4Services d.o.o.

Beograd | Hibrid

12.01.2025.

ugovor puno radno vreme

We are a global software company specializing in payment processing and serving financial institutions worldwide.

Our main product is a digital payments software platform WAY4 – a card processing system. We provide our award-winning innovative WAY4 digital payments software platform for banks, processors, telcos, national switches, fleets, and other companies in over 80 countries.

We are looking for a Technical Writer ready to embrace the payment processing industry, learn a lot, and explain complex things in simple language.

What You’ll Do:

  • Study of the subject matter and the software being developed, including its installation, configuration, and functional testing.
  • Design and creation of technical documentation for software, and maintenance of documentation to ensure it is up-to-date.
  • Getting the documentation's approval by the developer and subject matter expert.
  • Communication with the editor and translator when publishing documentation.
  • Participation in continuous improvement of technology for developing technical documentation. 

What You Bring:

  • University degree in Computer Science, Engineering, or equivalent.
  • Excellent written skills in English.
  • Understanding of the principles of development and maintenance of technical documentation in an agile development environment, in the absence of detailed working documentation.
  • Technical literacy, and basic knowledge of modern technologies used in software development.
  • Knowledge of programming languages, protocols, and data exchange formats, database skills will be an advantage.
  • Experience in technical writing, and developing technical documentation for complex software will be an advantage.
  • Knowledge of banking (payment and financial) business and terminology will be an advantage.

We Offer:

  • An opportunity to work in an international environment.
  • Professional courses and certifications.
  • Language courses.
  • Meal allowance.
  • Transportation allowance.
  • Competitive salary and annual bonus.
  • Voluntary health insurance.
  • Snacks and drinks in the office.
  • Corporate events.
  • Flexible start to the workday.
  • Office OR hybrid work.

We process the data provided in your job application in accordance with the NOTICE ON THE PERSONAL DATA PROCESSING OF EMPLOYMENT CANDIDATES - www.way4services.com/policy.

    Way4Services d.o.o.

    Way4Services is a system integrator with skillset and certifications to handle Way4-based digital payment projects. Are you an issuer, acquirer, mobile wallet provider or fleet card processor? Does your infrastructure run on premises or in the cloud? Whatever your requirements, you can rely on our experience – over 100 man-years of Way4 delivery, configuration, customization, testing, maintenance, technical support, and integration with external systems.

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