Training Specialist

We are looking for a Training Specialist to join our team in Belgrade! In this role, you’ll design and deliver training programs for both employees and clients, ensuring they gain a deep understanding of our solutions. If you enjoy presenting, creating engaging learning materials, and working in a multicultural environment, this role could be a great fit. We provide the resources and support to help you grow and succeed.

Responsibilities:

• Conduct training sessions and presentations (onsite and online) for employees and clients.
• Support new employees during onboarding, ensuring a smooth and effective learning experience.
• Maintain and update existing training materials, including presentations, manuals, and guides.
• Develop specialized training programs for internal teams, focusing on system modules and product updates.
• Utilize learning management systems (e.g., Moodle) to structure and manage training content.
• Gather feedback from trainees to continuously improve training methods.
• Be open to occasional travel for onsite training sessions and client consultations.
• Reference: mi0m7BQrzAN20cuQc67InfC9nIufEmLiG2UZ5NtbDac.

Skills & Qualifications: 

• Public speaking and training delivery skills, with experience creating presentations (PowerPoint or similar tools).
• Fluency in English (written and spoken) with excellent communication skills.
• Strong cross-cultural communication skills and the ability to explain complex topics clearly.
• Experience with learning management systems (e.g., Moodle).
• Basic database knowledge (Oracle, ClickHouse, etc.).
• Proficiency with video conferencing and remote training tools (Zoom, Microsoft Teams, Google Meet).
• Basic experience with Windows and Linux operating systems.
• Familiarity with project tracking tools (e.g., Atlassian JIRA).
• Strong interpersonal skills and the ability to work in diverse, international teams.
• Ability to learn new technologies quickly and apply them effectively.

Preferred:

• Certifications such as Microsoft Certified Trainer (MCT) or Oracle Certified Trainer.
• Basic knowledge of PL/SQL (ability to read and write simple queries).

What we Offer:

• Work in an international, multicultural environment with global career opportunities.
• Health insurance program for employees and their families.
• Professional development through language courses and training programs.
• Flexible start to the workday and an option to work from home when needed.
• Company-sponsored lunches.

If you're passionate about training, enjoy working with people, and want to make an impact in the fintech industry, we'd love to hear from you!