Track and Trace Assistant

Position: Track and Trace Assistant

OUR OFFER:

• A chance to be part of casual but highly professional international environment
• Opportunity to learn from experienced colleagues
• Respect and support to your professional, family and personal goals
• Great colleagues, open, informal and fun atmosphere
• Company parties and team buildings
• Work from the office
• Reference: LKCqk2hMe3JPiSf200lokqcEfs8xQfRWzOK8sU2aAWE.

REQUIREMENTS:

• Excellent written and oral communication skills in English
• Problem - solving aptitude
• Flexibility
• Responsibility
• High-level focus on customer service
• Must be able to multi-task and keep calm under pressure
• Good team player

Responsibilities: 

• Tracking vehicles and cargo in transportation and cargo management;
• Regularly responding to emails and phone calls;
• Providing precise updates to the next shift on all events related to clients and/or drivers, tours - before, during transport, and after unloading of cargo;
• Reviewing driver logs and monitoring driver working hours;
• Tracking time zones in the territory of cargo transportation;
• Entering data on broker platforms and regularly informing brokers about the progress of transportation via email and/or phone;
• Issuing confirmation to clients and brokers upon cargo arrival and verifying the correctness of documents;
• Timely alerting brokers and/or drivers to any potential flaws or issues in cargo transport;
• Fulfilling specific client/broker requirements related to cargo transportation;
• Obtaining and processing signed bill of lading after loading and unloading of cargo;
• Maintaining regular communication with carriers, brokers, and drivers;
• Regularly monitoring load boards and, as needed, finding available tours;

The whole process of recruitment is carried out through the "INFINITY CONNECTION” company from Belgrade and will be strictly confidential.

If you are interested, you believe that through individual development you can contribute to the further development of the company and want to become a member of our team, please send your CV.

Only shortlisted candidates will be contacted.