We are a software company focused at serving the payment processing industry, working mainly with financial institutions across the globe.
We are looking for an Account manager who will assist Business Relationship Manager (BRM) with account management and contribute to ERP system data management quality and internal negotiation processes on the department level.
Responsibilities:
BRM assistance:
- Back-office support for BRM (operational reports provision, provision updates on the ERP data, etc.).
- Preparation of proposals, variation orders, and other documents for customers.
- Assisting BRM in the reconciliation of operational data.
- Assisting BRM in internal communication.
ERP administration:
- Registration and updating existing client data in ERP systems (contracts, proposals, licenses, etc.).
- Handling delivery projects and project budgets in ERP systems.
- Ensure accurate and up-to-date data in the ERP.
- Gathering updates from BRM on pipeline/contract/project data.
- Assisting in data synchronization with other regional ERPs.
Support of internal business processes:
- Handling internal negotiation/approval processes.
Requirements:
- Minimum Bachelor’s degree in a field of relevance.
- Excellent English, both written and spoken.
- Excellent communication skills and easy-going personality.
- Ability to work in teams and with people of varying abilities and backgrounds.
- Working in a multi-task environment.
- Accuracy in working with system data.
- Ability to work in a fast-paced and changing environment.
- Basic understanding of technical/IT concepts and technologies.
- Basic knowledge of bank card processing technologies or readiness to learn it.
- Proficiency in MS Word, MS Excel.
- Strong organizational and administrative skills.
We offer:
- Opportunity to work in an international environment.
- Professional courses and certifications.
- Language courses.
- Competitive salary and annual bonus.
- Voluntary health insurance.
- Snacks and drinks in the office.
- Meal allowance.
- Transportation allowance.
- Corporate events.
- Flexible start of the workday.
- Office OR hybrid work.
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Way4Services d.o.o.
Way4Services is a system integrator with skillset and certifications to handle Way4-based digital payment projects. Are you an issuer, acquirer, mobile wallet provider or fleet card processor? Does your infrastructure run on premises or in the cloud? Whatever your requirements, you can rely on our experience – over 100 man-years of Way4 delivery, configuration, customization, testing, maintenance, technical support, and integration with external systems.