This position is for a motivated individual that seizes the opportunity in the fast-paced and rewarding field. If you have an excellent work ethic, this is the right position for you. We are USA based company looking to build our team in Serbia. As a After Hours Support you will be responsible for managing all aspects of ensuring timely and accurate movement of freight and information, while providing exceptional customer service to existing customers. The candidate should be enthusiastic and passionate about customer interaction, coordination with other departments and responsive to customer needs.
Job description
- Ensure smooth and timely freight process flow meeting customer expectations
- Ensure accurate and timely data entry into our operational system
- Track and Trace Shipment Files daily
- Scan and validate documents
- Timely responses to emails and voicemails to exceed customer expectations and satisfaction
- Escalation of problems to Management when necessary
Position requirements
- 1 year of verifiable experience in logistics in USA - Operations desirable but not mandatory
- Outstanding communication skills, verbal and written
- Strong client and service orientation
- Work with little or ono supervision, and work well in a team setting
- MS Office proficiency
Konkurs je istekao.