Amazon/eCommerce Operations Assistant

If you are not open to direct feedback, not willing to grow and learn, and do not communicate effectively - this job is not for you.

Who are we?

We are VibraxLabs. We are currently selling our products mainly on Amazon.com. We are looking for an eCommerce/Amazon assistant to help out with a variety of responsibilities in our operations.

Who we are looking for?

We are looking for someone who has great written English and a willingness to grow and improve.

List of responsibilities which may be included, for example:

• Communicate with Amazon support on a regular basis regarding any issues the account has. That means regularly being on the phone with Amazon and knowing the ins and outs of Amazon
• Create shipping labels and send to suppliers
• Follow-up with suppliers based on check-lists to make sure our purchase orders are going smoothly
• Filling in data in various spreadsheets we have to keep consistent data
• Deal with inventory files inside Amazon and knowing how to handle and navigate them 100%
• Doing maintenance work both on our own Shopify store and our Amazon store
• Monitoring samples and product shipments and calling the shipping providers
• Do product research/suppliers research and communication with the suppliers on the initial stages
• Other duties as may arise and may be assigned for overseeing the operations within the company
• Do our customer support in response times which are less than 24 hours. Currently, the load is very low
• Reference: jtWp4KkhxRGYzdBuyzHCLMn9zy2hKDXmldu6YesOsRY.

Our requirements are:

• Great communication skills, via written way and through voice.
• Attention to details and analytical mindset
• Able to multitask and to work under deadlines
• Eager to learn and solution oriented mindset
• Previous customer experience is a plus

Further requests? Interested?

• Please answer the questions in the survey.