Billing, Invoicing and Payments Team Leader

If you find it interesting to:

• Develop, improve, and implement billing and invoicing processes in line with departmental strategy
• Design and optimize processes to ensure the accuracy and quality of customer invoices
• Manage and enhance payment and posting procedures
• Lead and support team members, fostering a highly motivated and productive work environment
• Prepare and analyze budgets and reports related to billing, invoicing, payments, and collections
• Coordinate with other departments to resolve billing, invoicing, and payment-related issues
• Handle contracts and conduct negotiations with third parties such as printing houses, banks, credit card companies, and collection agencies
• Oversee the activities of external partners (e.g. printing houses, banks, etc.)
• Reference: 6DAPjr_7C-omFhRMBk8AKuitDtYIDwrw3tjsO0WAq2Tc-jmVcDUm3fPMXH42Wb2d

If you have:

• University degree (Technical/ Economy)
• At least 5 years of relevant working experience
• Experience in managing people (line organization or project management)
• Deep Understanding of Telco Billing Processes and Systems ( knowledge of rating, invoicing, payment processing, collections, and dispute resolution specific to the telecommunications industry- e.g., understanding of call data records (CDRs), different tariff plans, discounts, and promotions)
• Knowledge of Financial and Accounting Principles: A solid understanding of accounts receivable, revenue recognition, and relevant accounting standards (like IFRS)
• Data Analysis & Reporting Skills
• Understanding of Regulatory Compliance (Awareness of telecommunications regulations and data privacy standards related to billing and payments)
• Fluency in English, written and spoken

If you are:

• Able to work in dynamic and changing environment
• Able to solve problems in a pragmatic, solution-oriented way
• Passionate about data exploration and automation
• Team-oriented, ready to take over responsibility and listen/respond to others
• Passionate for performance and motivated to go the extra mile
• Great in communication and presentation skills and open minded
• Highly responsible and proactive
• Customer focus

If you would like to work at a place where:

• There is no knocking, no doors, and no holding back
• You communicate openly and directly and you’re free to express and suggest your ideas
• Curiosity and hunger for knowledge are appreciated and nurtured
• Employees enjoy motivating benefit package (voluntary health insurance, flexible working hours, various work-life balance benefits, and much more)

A1 Serbia is a member of A1 Group, the leading mobile communication provider in South-Eastern Europe. Take the chance and join us in once-in-a-lifetime experience in a team where the talent and spirit of our people stand along with innovation leadership, outstanding customer orientation and cutting-edge technologies on a way to success.