Location: Belgrade, New Belgrade (On site only)
Full-Time: All shifts / Mostly second
About Us:
At Blue Sky Transport we are pioneers in the logistics industry, driven by innovation, precision, and exceptional service. As our operations expand, we're looking for a skilled Track and Trace Manager to lead our team in ensuring the smooth, timely, and accurate movement of shipments. This role is crucial in maintaining our reputation for reliability and customer satisfaction.
Your Role:
As the Track and Trace Manager, you'll lead a team across all three shifts, managing the end-to-end tracking of shipments. You'll be the key player in overseeing operations, troubleshooting issues, and ensuring timely deliveries. By heading up the Track and Trace team, you’ll drive efficiency, improve processes, and directly contribute to the operational success of the business.
What You’ll Do:
- Lead, manage, and mentor the Track and Trace Team, overseeing operations across all three shifts.
- Ensure that all shipments are accurately tracked and monitored from origin to destination, providing timely updates to customers and internal teams.
- Troubleshoot and resolve any shipment delays or issues, proactively finding solutions before they affect customers.
- Collaborate with the operations team to improve tracking processes and implement new strategies for increased efficiency.
- Maintain detailed, accurate records and reporting on shipment statuses, performance, and exceptions.
- Drive continuous improvement within the team, ensuring high levels of accountability, motivation, and performance.
- Be the point of contact for escalated issues and ensure they are handled quickly and professionally.
What We’re Looking For:
- 3+ years of experience in a Track and Trace or logistics management role.
- Strong leadership skills, with experience managing teams across multiple shifts.
- In-depth knowledge of transportation management software and tracking systems.
- Ability to manage and prioritize multiple tasks in a fast-paced, 24/7 environment.
- Excellent problem-solving skills, with the ability to resolve issues quickly and efficiently.
- Strong communication and interpersonal skills, with the ability to motivate and engage a diverse team.
Why You’ll Love Working With Us:
At Blue Sky Transport, we believe in fostering an environment that promotes growth, innovation, and teamwork. You’ll be part of a team where your leadership directly impacts the success of our operations. Along with a competitive salary and comprehensive benefits, we offer opportunities for professional development and career advancement.