Trizma is a trusted Business Process Services (BPS) provider for some of the leading global companies, in industries such as financial services, IT, health care, and aero-space industry. Founded in 2002, our 3 growth pillars are: service innovation, customer excellence and a consultative approach to process efficiency. We respect and we grow our human capital. We offer our own ecosystem a strong foundation which represents an international working environment with its own dynamic. We are consistent in growing a quality professional environment which recognizes the importance of each action.

BUSINESS ANALYST

Position Summary and Key Areas of Responsibility:

• Produce daily/weekly/monthly/quarterly/yearly demand forecast and short/long term plan for the assigned region.
• Work with and support regional stakeholders (top, medium, and low level management) on daily/weekly/monthly/quarterly/yearly basis to lock off demand forecast.
• Lead weekly, bi weekly, monthly demand consumption conference calls within the region.
• Analyze and understand sources of variation to the demand forecast during those weekly, bi weekly, and monthly calls, and feed back into model for continuous improvement.
• Collaborate with cross-functional teams within region to obtain and develop accurate inputs for the demand forecast and plan.
• Work with regional leadership teams to continuously improve models for translating demand forecast/plan into field labor forecast/plan.
• Equip account and field operations teams with data and visualization needs to share benefits with external customers.
• Assist in the development of forecast model, and identify opportunities for improvement.
• Work with other Analysts to develop scorecards and dashboards for KPI tracking.
• Use analytical skills and techniques to identify opportunities to remove waste, save time, increase productivity, and drive continuous improvement within Services organization.
• Analyze data trends, seasonality, and other random effects to quickly identify issues or best practices, assist program subject matter experts to get to root cause analysis.
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Key Skills & Attributes:

• Strong Forecasting and Planning knowledge and experience.
• Strong analytical, reasoning skills, and problem solving skills.
• Experience in collaborating and communicating with top level management.
• Superior communication (verbal and written), presentation, and organization skills; ability to communicate complex analytical findings clearly and concisely.
• Strong willingness to learn with an attitude of continuous improvement. Commitment to quality and strong attention to detail.
• High proficiency in Excel, Access, Power Point.
• Demonstrated ability to build automated reporting systems.
• A team player that will think strategically and effectively when faced with difficult challenges.
• Bachelor’s Degree Required (BS/BA).

Candidate profile and qualifications:

• Knowledge of English language
• Proficient use of forecasting/analytical tools such as Tableau, R, MINITAB.
• Strong knowledge of Statistics and Mathematics.
• Certification in process improvement methodologies and tools (Six Sigma Green Belt, Black Belt, Lean, DFSS, etc.).
• Knowledge of Python, SQL, VBA or similar program languages experience is an asset.
• Not convicted or in a process of conviction

Trizma is offering:

• Long term employment opportunity for best performing candidates
• Performing services for a multinational company
• Dynamic and responsible position
• Chance for a professional and personal development
• Advancement opportunity
• Paid training

Deadline for applications: until fulfilled