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We are passionate about operational excellence |
Combining high intellectual base in Serbia with expertize, experience and partnering network developed through successfully serving large corporate clients since 2002., Trizma is positioned to become Serbia's central point for providing high quality near-shoring Contact Centre and BPO solutions to markets around the world.
Starting cooperation with a globally recognized multinational company, Trizma is looking to hire high language skilled candidates to provide quality support to different European markets, on the following position:
Call Center Agent - Persian language
Job description: The agent will be in charge for providing the call center services for visa-related operations at the U.S. embassy/consulate in Turkey and Iran.
Key Areas of Responsibility:
- Agent provides information services based on the scripts and visa interview appointment scheduling system on the phone in requested language.
- Ągent provides information services based on the scripts and visa interview appointment scheduling system via email in requested language.
- Agent conducts callback/outreach to visa applicants based on requirements in requested language.
Candidate profile and qualifications:
- Persian (Farsi) language fluent
- Knowledge of the English language
- Excellent communication skills
- High level efficiency, problem solving attitude, precision and attention to detail
- Responsible with good organizational skills
- Highly motivated with team spirit
- Well-developed computer skills
- Ready for work in shifts
Trizma is offering:
- Long term employment opportunity
- Dynamic and responsible position within a multicultural environment
- Chance for a professional and personal development
- Advancement opportunity
Paid training If you are challenged with this position and confident that you are the right candidate please send your CV in English electronically.
Deadline for applications: until position is filled
Pozdrav od Mplus Serbia tima! Mplus grupa oformljena je od strane evropskih lidera u okviru Business Proces Outsourcing (BPO) industrije. Samim tim, dugogodišnje lokalno poznata Trizma se priključila istoj. Naša mreža okupila je preko poznavaoce preko 30 jezika i saradnike u preko 56 zemalja. Negujemo radnu atmosfteru gde svako može da pokaže ideje i razvija se u smeru svoje vizije. Verujemo u vrednost raznolikosti, kao i učenje kroz deljenje iskustava. Ukoliko govorite i jezike kao što su: engleski,…
Iskustva zaposlenih
"Trenutno sam na poziciji kontakt centar menažera, a počela od korisničke podrške pre malo više od 10 godina.
Mplus mi je kroz godine dao prostora za razvoj karijere, to je ono što motiviše mene i ... " Pročitajte celo iskustvo
Beneficije
- Obuke, konferencije
- Edukacija, profesionalni razvoj
- Zabavni sadržaj
- Kompanijski popusti
- Porodica i roditeljstvo
- Nagrade, bonusi, pokloni
- Timska druženja
- Zdravlje