Card Specialist

Yettel Bank AD

Beograd | Hibrid

27.06.2025.

ugovor puno radno vreme

If you are an Card Specialist who wants to make great impact as a part of the leading digital bank on the Serbian market, then keep reading.

WHY WORK WITH US? 

  • Flexible working location [office and home]
  • Private health insurance
  • Vacation allowance
  • In-house medical care (ambulance only for employees)
  • Mobile phone and tariff package
  • Cutting edge solutions and technologies
  • Small, friendly, and self-organizing team
  • Participation in annual bonus system
  • Recreation or health program
  • Oryx roadside assistance and Oryx help at home

IMPACT YOU WILL MAKE WITHIN THIS ROLE:

  • Registration and updating of payment cards base,
  • Monitoring of transactions from acquiring network,
  • Monitoring of issuing transactions,
  • Monitoring of all additional payment card services,
  • Monitoring the functioning of CMS applications in the payment cards segment,
  • Monitoring of mCash reservations and processing and booking of mCash transactions
  • Resolving complaints,
  • Communications with the processor regarding the resolution of complaints,
  • Exchange of files with the processor and NBS,
  • Organisation and management of ATM activation and deactivation process,
  • Communication with external companies which maintain POS terminals and ATMs,
  • Internal and external reporting – NBS; NCPK, VISA, MasterCard
  • Control of card transactions and bookings
  • Resolving shortages and surpluses on the ATMs
  • 3rd level support for payment transaction issues. 

WHAT YOU WILL NEED TO SUCCEED:

  • Minimum IV level of education
  • Minimum 3 years' experience in similar jobs
  • English language knowledge
  • Good knowledge of Microsoft Office package

THE HIRING PROCESS

  • You read the ad. 
  • You’re intrigued and want to meet us [apply, email, call, shout].  
  • We send you a meeting invite, to have a chat about your area of expertise, and what keeps you going [includes practical problem solving]. 
  • You come, meet the team and confirm all we say is true. 
  • You enjoy working with us so much, you tell everyone how amazing your life has become [very much optional, but, as you will find – rarely avoidable].

    Yettel Bank ad

    Yettel Bank je prva prava mobilna i digitalna banka u regionu, koja je potpuno prilagođena ljudima i zato uvek nastojimo da pružimo jedinstvene ponude na tržištu. Znamo da uživaš da rešavaš sve onlajn, zato smo svoje poslovanje prilagodili konceptu bankarstva u pokretu sa cljem da pružimo zaista izvanredno korisničko iskustvo. Deo smo Yettel porodice. Delimo ime, jer delimo viziju – prilagođavamo tehnologiju i bankarstvo tebi. Kao pravi partner u digitalnom bankarstvu, želimo da ga učinimo jednostavnim,…

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