We are a regional HR company operating in the Adriatic countries, servicing over 1.000 clients and over 12.000 associates on a daily basis. We have been present on the market with one goal – to help companies be better at hiring and overcome all HR challenges. With the power of our highly professional and dedicated colleagues, we are committed to drive our clients’ core business forward by providing high quality, customized, full scale of HR solutions and services.

For our Client, we are seeking motivated and proactive candidate for the following position based in Belgrade:

Client Technical Support Specialist

 What will you do:

• Provide support for companies and enterprises
• Provide in-depth support to all clients
• Provide insight and assistance to business teams regarding client needs, feature requests and general inquiries
• Document and report on customer feedback to improve the customer experience
• Identify customer service issues and suggest improvements
• Close cooperation with other departments within company

Qualifications:

• Minimum 1 year of experience in customer support
• Fluent in written and spoken English
• Knowledge of MS office package

Profile:

• Candidate with proactive approach to resolve a technical incident or problem
• Eager to learn new technologies, procedures or client's use cases
• Able to handle the workload and give good performance even in a stressful environment

Only shortlisted candidates will be contacted.

Đorđa Stanojevića 12, 11070  Beograd, Srbija

www.workforce.rs