We are a regional HR company operating in the Adriatic countries, servicing over 1.000 clients and over 12.000 associates on a daily basis. We have been present on the market with one goal – to help companies be better at hiring and overcome all HR challenges. With the power of our highly professional and dedicated colleagues, we are committed to drive our clients’ core business forward by providing high quality, customized, full scale of HR solutions and services.
For our Client, we are seeking motivated and proactive candidate for the following position based in Belgrade:
Client Technical Support Specialist
What will you do:
- Provide support for companies and enterprises
- Provide in-depth support to all clients
- Provide insight and assistance to business teams regarding client needs, feature requests and general inquiries
- Document and report on customer feedback to improve the customer experience
- Identify customer service issues and suggest improvements
- Close cooperation with other departments within company
Qualifications:
- Minimum 1 year of experience in customer support
- Fluent in written and spoken English
- Knowledge of MS office package
Profile:
- Candidate with proactive approach to resolve a technical incident or problem
- Eager to learn new technologies, procedures or client's use cases
- Able to handle the workload and give good performance even in a stressful environment
Only shortlisted candidates will be contacted.
Đorđa Stanojevića 12, 11070 Beograd, Srbija
Workforce
Workforce Human Resource je regionalna HR kompanija koja posluje u zemljama Adriatic regije. Imamo preko 20 godina iskustva u HR industiji gde svakodnevno podržavamo preko 500 klijenata i preko 5.000 saradnika. Naša rešenja kreirana su prema vašim potrebama, bilo da tražite posao ili ste poslodavac, bilo da vam treba 1 ili 1.000 zaposlenih. Pružamo podršku u regrutaciji, u zapošljavanju, oblasti radnog prava i HR konsaltinga, obračunu zarada, outsourcingu procesa regrutacije i onsite menadžmenta.…