Consumer Renewal and Retention Officer
Belgrade
Resposibilities:
- Performing sales activities through telephone calling related to:
- Telenor consumer customers in order to renew their contracts and/or retain them
- Cross-sell and upsell activities, educating customers on new products and services
- Calling new customers and offering Telenor services
- Achieving sales and efficiency targets related to specific activity on monthly level
- Handing sales related customers requests through applications and written correspondence
Requirements:
- High school, College degree
- Excellent communication and presentation skills
- Excellent negotiating and sales skills
- Knowledge of business correspondence and communication
- Computer literacy
- Excellent knowledge of English language
We offer:
- Working in top class office in Belgrade
- Dynamic and positive team spirit
- On job education and development
Please note the position is through outsourcing agency.
Please apply by 17.02.2019.
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