Konkurs je istekao.


We are looking for:

Consumer Retention Team Leader



  • Set goals and measure progress of teams, manage teams and members in order to exceed defined targets;
  • Developing productivity-driven teams where targets are understood and consistently delivered;
  • Monitoring random calls to improve quality, increase sales, minimize errors and track operative performance;
  • Work closely with team members to solve customer tasks, improve performance, improve processes and providing customer feedback for products and services;
  • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments;
  • People management and development, including all HR related issues;
  • Close cooperation with marketing segments in charge of improvements of retention process.


  • Minimum High school diploma, preferred Bachelor’s degree;
  • Excellent written and spoken English language;
  • Some experience in team leadership or coordination roles is an advantage;
  • Excellent command of MS Office;
  • Excellent negotiating and selling skills;
  • Great communication and presentation skills;
  • High accountability and responsibility, independence in work.

We offer:

  • Working in a dynamic environment allows to freely express opinions, ideas and inspire new ways of doing things;
  • Competitive terms and conditions;
  • Be part of a highly competent and collaborative environment.

This is a temporary position through outsourcing agency.

Please apply by 21.01.2019.

Konkurs je istekao.

Napomena: Poslovi.infostud.com ne vrši posredovanje u zapošljavanju u Srbiji, niti u inostranstvu. Postupak selekcije i odabira kandidata je u nadležnosti poslodavca, a odredbe ugovora o radu predstavljaju direktan dogovor između poslodavca i zaposlenog. Svi pojmovi u oglasima, koji su upotrebljeni u muškom rodu, odnose se bez diskriminacije i na osobe ženskog pola i obrnuto, osim ukoliko specifičnim zahtevima posla nije drugačije propisano.

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Feel free to call us +38124.41.55.615 or contact us by email poslovi@infostud.com.