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Konkurs je istekao.

Credit Control Team Lead


Beograd | Hibrid


ugovor puno radno vreme 1. smena

We are looking for a Credit Control Team Lead to join our European Patent Validation team in Belgrade.

As a Credit Control Team Lead you will oversee a team responsible for managing the credit and collections processes of the organisation. Your primary goal is to ensure that outstanding debts are collected in a timely manner while maintaining positive relationships with clients.


1.  Team Management:

  • Lead the accounts receivable and credit control team.
  • Provide guidance, support, and training to team members.
  • Foresight to distribute workload and tasks in time of absence from the team.
  • Collaborate with operational and customer care teams.

2.  Credit Management:

  • Develop and implement credit control policies and procedures.
  • Evaluate creditworthiness of new and existing customers.
  • Set credit limits and terms for customers in accordance with company policies.

 3  Collections:

  • Maintain portfolio of approx. 400 aged debtors to ensure timely collection.
  • Manage and maintain an aged debt analysis of all outstanding payments.
  • Monitor overdue accounts and initiate collection actions. Escalate any potential bad debt accounts to Line Manager.

4.  Reporting:

  • Generate and analyse reports on accounts receivable aging and collection activity.
  • Provide regular updates on the status of overdue accounts to management.

5.  Customer Relationships:

  • Build and maintain positive relationships with customers.
  • Investigate and resolve accounts receivable and customer-related issues.
  • Manage mailbox, resolving customer related queries by email and phone. 

6. Process Improvement:

  • Identify inefficiencies in the credit control process and recommend improvements.
  • Implement best practices to streamline operations and enhance collection effectiveness.


  • Proven experience in credit control or collections.
  • Thrives in a busy environment and handles stressful situations calmly and professionally.
  • Strong understanding of credit risk assessment and management.
  • Excellent communication skills.
  • Fluent in English.
  • Proficiency in financial software and MS Excel.

Hours of Work: 

This is a full-time position, 40 working hours per week (standard Serbian working hours). This is a hybrid position working in the office 3 days every other week.

We Offer:

  • Salary based on skills and experience
  • Holidays: 25 days paid leave per year
  • Private Health Insurance
  • Life and Accident Insurance
  • Paid Lunch
  • Fit Pass
  • Yearly Bonus
  • Yearly Merit Plan 

Only shortlisted candidates will be contacted.

    Konkurs je istekao.


    Valipat is a global leader in IP administrative services. We provide tech-enabled solutions for the completion of all the necessary validation steps further to the grant of European patents, supported by a large team of experienced paralegals and a network of top tier local IP Firms, the whole integrated into ISO-certified process. Valipat has been handling EP Validations for more than 10 years. Our global customer base is composed of IP firms and corporates from small entities to Fortunes 500.

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