Job Responsibilities:
1. Proficient in using online chat tools such as Telegram, Discord, etc., and able to handle the users’ consultation and other related services in a good manner;
2. Familiar with the functions of the platform and able to respond to users’ questions professionally
3. Keep records of routine work problems, and classify them accordingly;
4. Familiar with community management and operation;
5. Other daily tasks related to the position of customer service;
6: Proficient in using Office Software;
7: Have a good typing speed in English, above 50 words per minute;
Qualifications:
1. College degree or above, fresh graduates are also welcome;
2. Experience in after-sales service or customer service is preferred;
3. Have a good service awareness and professionalism, a good team player and capable of working under pressure
4. Strong adaptability and coordination skills, able to deal with emergencies independently;
5. Have a clear mind, quick thinking, excellent service awareness, and perform work patiently and meticulously;
6. Proficient in English, can use English as mother tongue.
Daoverse Capital
Daoverse.Capital focuses on providing marketing and financial support to innovative technology projects that provide fundamental support to the web3 ecosystem. It also works on sponsoring blockchain events globally for increased awareness by also acting as a bridge between Web 3 and the traditional industry with the help of highly experienced team members from the space.
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