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Konkurs je istekao.

Customer Experience Specialist

Globalkom d.o.o.

Rad od kuće

17.04.2024.

ugovor puno radno vreme 1, 2. i 3. smena dostupno studentima dostupno osobama sa invaliditetom

Ready to redefine customer experience in luxury transportation?

We're hiring a Customer Experience Specialist!

About Us:

Globalkom is an outsourcing company founded in 2013. Together with LimoLabs, our globally recognized brand, we help our clients in the luxury ground transportation industry fulfill their staffing needs with a personalized and attentive approach.

As a Customer Experience Specialist, you'll be the cornerstone of client satisfaction - From managing reservations to resolving inquiries with finesse.

Key Responsibilities:

  • Process reservations and efficiently coordinate chauffeurs and vehicle dispatch.
  • Resolve inquiries promptly and professionally.
  • Effectively troubleshoot potential issues.
  • Cultivate positive relationships with customers.
  • Ensure client satisfaction through exceptional customer service.

Requirements:

  • Minimum 2 years of experience in customer support roles.
  • Proficiency in English at a C1 or C2 level.
  • Ability to work flexibly across various shifts, including weekends.
  • Exceptional communication skills.
  • Strong tech-savviness, reliability, and proactive attitude.

Benefits:

  • Work from the comfort of your home.
  • Have all the necessary equipment provided by the company.
  • Be a part of an international, diverse, and all-inclusive work environment.
  • Take different skills training for further growth and development.
  • Have regular salary and performance reviews.

Our Mission:

We're passionate about exceeding expectations by providing exceptional customer support for our diverse US limousine clients.

Our Values:

Our collaborative team values open communication, celebrates individual contributions, and fosters continuous learning.

How to Apply:

Please send us your resume in English electronically. We are looking forward to reading your application!

Only the shortlisted candidates will be contacted.

    Konkurs je istekao.

    GLOBALKOM D.O.O. BEOGRAD

    Globalkom is an outsourcing company founded in 2013. Together with Limolabs LLC, our globally recognized brand (www.limolabs.com), we help our clients fulfill their staffing needs with a personalized and attentive approach.  Our mission is to empower businesses with cost-effective, high-quality, and flexible outsourcing solutions that enhance their operational efficiency, allowing them to focus on their core competencies and achieve sustainable growth. By fostering a connected culture among…

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