Customer Product Quality Manager (m/f)
Location: Novi Sad
OUR COMPANY
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2020, Continental generated sales of €37.7 billion and currently employs more than 192,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary.
JOB DESCRIPTION
The CPQM is the overall customer interface for series production quality topics for the products within her/his area of responsibility. The main objective of the function is to achieve and maintain customer satisfaction. The CPQM continuously monitors the quality performance externally and internally and initiates the necessary improvement activities and corrective actions in case of deviations.
This person forms the central interface for quality problems between the customer and the internal organization (BU quality, plant quality, R&D, QKAM, etc.).
IN YOUR DAY TO DAY JOB, YOU WILL:
- Detailed assessment of the customer's quality indicators, identification of deviations and trends
- Independent derivation of measures in the event of quality deviations
- Initiate and follow-up of necessary improvement measures
- Presentation and communication of customer-related quality information within the Business Area (BA UX)
- Self-dependent reporting of quality KPI within the customer segment
- Driving of preventive measures and corrective measures and supporting to the production plants worldwide
- Conduct customers and internal quality interviews on frequent basis in order to monitor and improve the quality performance
- Indirect management of employees in the Customer Quality area of the production plants, or through the respective quality management
- Support production sites during customer visits, audits and quality improvement programs
- Conduct customer-specific quality reviews
- Continuous monitoring of quality performance in cooperation with the customer
QUALIFICATIONS
- Bachelor’s degree with technical background or comparable studies (e.g. Quality Management, Industrial Engineering, Project Management or Engineering)
- Excellent communication skills, strong customer orientation and the ability to motivate team members
- Teamwork capability and necessary perseverance are a prerequisite for this job
- Professional experience in the automotive industry at least 5 years or at least 3 years in the automotive quality area
- Good knowledge of quality methods and tools (FMEA, 8D)
- Very good negotiable German and English skills (in word and writing)
- Self-initiative, analytical skills and willingness to learn
- Team-management experience (disciplinary or technical)
- Project management skills
- Intercultural competence
WHAT WE OFFER
- A dynamic team in a globally active organization
- Competitive pay and a comprehensive benefit package
- Professional development opportunities
- Flexible working hours and mobile work
- Private health Insurance
- Fitpass premium
If you are interested in this job position, you can send us your resume and letter of application in English language via poslovi.infostud.com. Only short-listed candidates will be contacted.
Continental
Upoznajte nas: Kao jedna od vodećih korporacija u domenu automobilske industrije, Continental radi na razvoju proizvoda i rešenja kojima će ispuniti snove o lakoći kretanja građana širom sveta. Od svog osnivanja 1871. godine, kompanija pruža sigurna, efikasna, inteligentna i pristupačna rešenja za vozila, mašine, saobraćaj i transport. Sa prihodima od prodaje od 37,7 milijardi evra u 2020. godini, Continental spada među vodeće dobavljače u autoindustriji i u kompaniji trenutno radi preko 192 000 ... Saznajte više
Iskustva zaposlenih
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Beneficije
- DOBROVOLJNO ZDRAVSTVENO OSIGURANJE
- RAD NA DALJINU
- PROGRAM MENTORSTVA
- OBEZBEĐEN PARKING
- RAD OD KUĆE
- OBEZBEĐENA OPREMA ZA RAD
- ZABAVNI SADRŽAJ
- FLEKSIBILNO RADNO VREME
- EDUKACIJA, PROFESIONALNI RAZVOJ
- NAGRADE, BONUSI, POKLONI
- SPORT I REKREACIJA
- TIMSKA DRUŽENJA
