Poslovi.infostud.com koristi kolačiće kako bi vam pružao najbolje korisničko iskustvo. Nastavkom korišćenja sajta smatraćemo da ste saglasni sa korišćenjem kolačića. Saznajte više.

Konkurs je istekao.

Customer Service Agent

Contact Service d.o.o.

Rad od kuće


ugovor puno radno vreme

Contact Service (www.contactservice.info) is looking for a new team member to join our exceptional Customer Service Team in Serbia for one of our clients in the ground transportation industry!

Do you have experience working in a call center, have a passion for customer service, a positive can-do attitude, and a keen interest in the limo industry? We want you to be part of our team!

You will love this job if:

  • you have a passion for excellence and a natural ability to solve problems
  • you're quick, decisive, and thrilled to work in a fast-paced tight-knit team
  • you are attentive to details and like complex situations where your skills can truly shine
  • you have experience working with international clients
  • you have an interest in the limo industry or willingness to learn about dispatching for luxury vehicles

To help you give your best, we will:

  • welcome you as part of our team, offer support, and do our best to keep you happy
  • provide training and learning opportunities as well as fun team-building activities
  • provide you with the opportunity to work from home

As a Customer Service agent, you will:

  • handle call answering, assist clients with any service requests and resolve complaints using different channels (phone, email, chat, text)
  • utilize company software for creating and modifying reservations, and employ mapping software for precise distance estimation
  • be processing Online Quotes and bookings through booking software
  • communicate with drivers and passengers about pick-up information, update trip status, and ensure safe arrivals at desired drop-off locations
  • collaborate with other departments to guarantee vehicle availability for events, verify details, remote bookings, and fares
  • perform additional duties as assigned

You should apply immediately if:

  • you have at least 1 year of call-center experience (black car service/limo experience will be considered an advantage)
  • you are proficient/native in English
  • you can work full time in shifts and weekends (late afternoon and night shifts Serbian time)
  • you are an advanced PC user
  • you are a person with high level of customer service skills

If you are looking for a challenge and love helping people, we can’t wait to see your resume!

*Please note only resumes submitted in English and with relevant experience will be taken into consideration.

    Konkurs je istekao.

    Contact Service d.o.o.

    Dobrodošli u Contact Service! Mi smo BPO (Business Process Outsourcing) kompanija koja pruža usluge korisničke podrške na različitim kanalima. Za sebe kažemo da smo tim entuzijasta koji primenjuje svoja znanja i veštine u procesima koji se odnose na Customer Service/Help Desk/Social Media & Content/Back Office/Data entry. Naši klijenti posluju u regionu, Sjedinjenim Američkim Državama i Evropi. Jedna smo od najmlađih kompanija u okviru Roaming Grupacije unutar koje posluje više od 20 kompanija…

    Više o poslodavcu

    Podelite na društvenim mrežama

    Direktan link do oglasa

    Prijavite problem sa oglasom

    Ukoliko postoji problem sa ovim oglasom (netačne, neažurne informacije ili slično), molimo vas da nam ga prijavite ovim putem.

    Vaš komentar je vidljiv isključivo zaposlenima sajta Poslovi.infostud.com. Ostavljanjem komentara na ovaj konkurs nećete konkurisati na oglas.

    Oglas za posao je sačuvan...

    Da li želite da dobijete podsetnik na email pre nego što vaši sačuvani oglasi isteknu?