Customer Service Representative – Italian or Spanish speaking

Customer Service Representative – Italian or Spanish speaking

Telephone, E-Mail, Chat

Exciting AG is an innovative dialogue and service center, specialized in high-quality dialogue measures in different industries. With more than 10 years of experience exciting AG is one of the leading providers of comprehensive sales support. We take care of any desired communication, in writing, by telephone or chat as well as in the social media.

You want to work in a motivated team and are looking for new challenge? Then you have come to the right place! We are looking for motivated employees (m/f/d) for our locations in Belgrade, Kragujevac and Niš!

What will you be doing?

• Provide telephone and written support for all customer inquiries via telephone, e-mail and chat
• Documenting the results from conversation properly
• Service to ensure customer satisfaction
• Provide product and service information to customers
• Keep up to date on services, policies and processes to ensure implementation and accurate information
• Be independent in your tasks
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Job requirements

That's how you convince us:

• You have fun on the phone and with customer service
• You are flexible, reliable and show commitment
• You are a communicative personality with good written and spoken English language skills and have a strong customer and service orientation
• You are a team player, but able to work individually as well
• You are fluent in one of these languages: Italian or Spanish

That's what we're offering you:

• Professional induction as well as regular training and workshops
• Long-term exciting career and development opportunities in a flat hierarchy
• Flexible working time models for an excellent work-life balance
• Home office
• New office in the city center, free beverages, fruits and much more

Are you excited?

Apply today!

exciting d.o.o. – Starine Novaka 23/ 1. Floor, Beograd – www.exciting.de