Launch Your Next Successful Chapter with Veta Virtual!
Are you the energetic, people-loving voice every busy team needs? Veta Virtual is looking for a reliable Customer Service Representative who turns every call into a positive experience — with professionalism, empathy, and a touch of fun. If you love helping people feel heard and valued, we’d love to meet you!
About Us:
Veta Virtual is a fast-growing start-up that helps businesses deliver warm, seamless, and customized phone experiences. We believe in honest work, strong relationships, and becoming a trusted extension of our clients’ brands. If you’re motivated by growth and genuine connection, you’ll fit right in.
Your Role:
As a Customer Service Representative, you’ll be the friendly, professional voice behind the scenes, making sure every caller feels taken care of:
- Answer calls for a variety of businesses with warmth and professionalism.
- Take clear, accurate messages and deliver them promptly.
- Book appointments through easy-to-use tools like Calendly.
- Transfer calls smoothly and follow set protocols with confidence.
- Listen to callers with empathy and resolve basic inquiries with care.
- Build trust with clients by understanding their unique needs.
- Work with your teammates to keep improving our service — and keep it fun!
What You’ll Need:
- 2–3 years in customer service or a similar role
- Excellent spoken and written English
- Positive, energetic attitude and strong sense of responsibility
- Familiarity with AI tools (or a quick learner!)
- Reliable internet, a quiet workspace, and solid equipment
- Minimum typing speed of 50 WPM
- Availability for a 9-hour shift between 9 AM–9 PM ET, Monday–Friday
What We Offer:
- Competitive pay: $1,000–$1,200 USD/month, plus monthly bonuses ($100–$200 USD)
- Fully paid training to set you up for success
- 20 paid days off per year, plus a flexible, fully remote role
- A supportive, friendly team that celebrates your wins
- Opportunities to grow your skills and advance your career
- Fun team events and regular recognition for your hard work
Our Values:
At Veta Virtual, our values guide everything we do: Growth Mindset. Fearless Integrity. Execution Excellence. Compassionate Connection. Reliability & Trust.
Be ready to share how you live these in your everyday work — we love hearing real stories!
Ready to Apply?
We review every application and respond within 1–3 business days. If you love helping people, staying organized, and making someone’s day better with just one call — apply now and grow with Veta Virtual. We can’t wait to meet you!
Veta Virtual
We are a customer engagement company specializing in Virtual Receptionist and Virtual Assistant services. Our clients are based in Canada and the US, and spans across diverse sectors, including law firms, professional services, accounting and tax offices, non-profit organizations, construction, marketing agencies and beyond.