Who Are We?
We are a team of professionals who make work fun! Thriving on collaboration and fresh ideas, we support clients while delivering seamless experiences and improving processes.
Do you love luxury vehicles and exceptional service? Join us to help clients book ideal transfers and ensure they reach their destinations safely—all while working with an amazing team!
We’re seeking someone for our Customer Service & Sales team who’s passionate about service, skilled in sales, and eager to shine in a fast-paced environment. If you enjoy solving challenges, finding creative solutions, and helping clients, we’d love to have you on board!
What We Offer:
- Comprehensive training, support, and opportunities to improve your skills.
- A clear path for growth and development.
- Continuous learning through ongoing training programs.
- A vibrant workplace with team-building activities and special events.
- Bonus potential after the probation period (details to be structured).
What You’ll Do:
- Respond promptly to inquiries via phone, email, or other communication channels.
- Provide detailed information about limousine services, pricing, and special offers.
- Identify customer needs and propose the best service options to meet those needs.
- Negotiate contracts and close deals in line with company policies.
- Cultivate strong, long-term relationships with clients to foster loyalty and repeat business.
- Maintain accurate records of customer interactions, sales, and follow-ups in the CRM system.
- Collaborate with the operations team to ensure seamless service delivery.
- Achieve or exceed individual sales targets and contribute to team objectives.
What We’re Looking For:
- Experience in the ground transportation or black car industry is a plus.
- Strong customer service and sales skills, with a proactive and persuasive approach.
- Excellent command of English (US English preferred).
- A detail-oriented, problem-solving mindset with the ability to think outside the box.
- Exceptional multitasking abilities and a sense of urgency in a fast-paced setting.
- Advanced PC literacy and familiarity with mapping or dispatch software.
- A passion for learning and self-improvement.
If you’re ready to embrace a challenge, excel in customer service and sales, and make a real impact in the luxury transportation industry, we’d love to hear from you!
Please note: Only resumes submitted in English and with relevant experience will be considered.
Contact Service d.o.o.
Dobrodošli u Contact Service! Mi smo BPO (Business Process Outsourcing) kompanija koja pruža usluge korisničke podrške na različitim kanalima. Za sebe kažemo da smo tim entuzijasta koji primenjuje svoja znanja i veštine u procesima koji se odnose na Customer Service/Help Desk/Social Media & Content/Back Office/Data entry. Naši klijenti posluju u regionu, Sjedinjenim Američkim Državama i Evropi. Jedna smo od najmlađih kompanija u okviru Roaming Grupacije unutar koje posluje više od 20 kompanija…