Adecco is the world leader in human resource solutions, with a comprehensive service offering that includes outsourcing, temporary and contract staffing as well as permanent recruitment. For our client, an innovative international company, Adecco is searching for proactive and motivated candidates for the following position: Customer Service Specialist – German
- At least 3 years of professional experience in Customer Service;
- Excellent knowledge of both written and spoken English and German;
- Undergraduate degree from an accredited college/university;
- Proficiency in MS Office.
- Providing professional, efficient, high quality service to the customers on day-to-day basis;
- Working with the largest clients on the most complex service situations;
- Mentoring, training and delegating activities to Customer Service Associates
- Collaboration with all areas of the business where/when necessary to meet customer expectations;
- Ensuring compliance with department and legal procedures and take immediate and appropriate action when risks arise.
- Ability to mentor and train others; also, to delegate tasks to Customer Service Associates as needed;
- Previous long-standing business-to-business customer facing experience and strong customer orientation;
- Strong and effective communication skills: able to communicate clearly and concisely;
- Great interpersonal skills: capable of developing and maintaining positive customer and business relationships, and manage demanding customers;
- Ability to work well under stress;
- Consistent, positive attitude and deep customer service orientation.
Our client offers excellent working conditions, motivational benefits and chance for improvement and development with different trainings.
Adecco u svetu Sa sedištem u Švajcarskoj, vođen od strane multinacionalnog tima sa iskustvom iz razgranatog svetskog tržišta, sa svojih 32.000 zaposlenih u 5.000 kancelarija u preko 60 zemalja sveta, Adecco pruža širok spektar fleksibilnih HR rešenja. Adecco pripada grupi 500 najvećih kompanija na svetu. Svakog dana, Adecco mreža spaja preko 650.000 saradnika sa više od 100.000 klijenata širom sveta, što nas čini četvrtim najvećim poslodavcem na globalnom nivou. Svesni svoje globalne uloge, inspirišemo ... Saznajte više
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