Poslovi.infostud.com koristi kolačiće kako bi vam pružao najbolje korisničko iskustvo. Nastavkom korišćenja sajta smatraćemo da ste saglasni sa korišćenjem kolačića. Saznajte više.

Konkurs je istekao.

Customer Success Manager

Hubex

Remote

28.06.2021.

ugovor puno radno vreme dostupno studentima dostupno osobama sa invaliditetom

As a Customer Success Manager at Hubex, you will help our customers through a human and consultative approach.

We’re looking for people that are system thinkers, take pride in their work, and are highly reliable.

The ideal candidate is structured, a problem solver, and has an ability to communicate complex matters in a clear and easy-to-understand way.

You will:

  • Be the primary contact and advocate for approximately 25 customers
  • Develop customer relationships that promote retention, loyalty, and customer satisfaction
  • Collaborate and communicate efficiently with customers and your assigned team to make sure requests are being executed accurately
  • Create and update policies and procedures that optimize the customer experience and delivery process
  • Maintain a revenue base by managing account retention and drive upsale revenue from expanded usage
  • Work as part of the team to develop strategies for scale and growth

Professional requirements:

  • You have prior experience with sales, service, or account management
  • You are highly passionate about what you do and have a friendly and positive attitude
  • You are highly structured and process-oriented
  • You have strong written and spoken English communication skills (corporate language is English)
  • You are highly driven, self-managing, and have a personality and life situation that fit a remote work environment
  • You have the ability to thrive in a fast-paced and KPI-focused environment

Pluses:

  • Previous experience in using a CRM or ticket-based support system
  • Strong SaaS/technology business acumen
  • Inbound Marketing knowledge

Equipment requirements:

  • Unlimited access to a fast internet connection
  • A computer that can handle the day-to-day workloads
  • A working web camera (for the application process and meetings)

We offer:

  • Competitive salary
  • Remote work
  • Dynamic work environment
  • Structured and process-driven approach

See more at: www.hubex.io

Keep in mind that this is a full-time role. We currently don’t accept applications for part-time or freelance workers.

About Hubex:

Hubex is a global HubSpot platinum solutions partner providing businesses with unlimited HubSpot tasks at a flat monthly fee. Founded in Oslo, Norway by three HubSpot partner veterans, Hubex was created to give marketers an alternative to the traditional agency model. Instead of trying to be something to everyone, we wanted to build a company that delivers HubSpot services at a higher quality with less friction, at a fraction of the cost of a typical agency retainer.

Today, we create highly specialized solutions that help marketers free up headspace to focus on the things that matter, get more done and drive results.

    Konkurs je istekao.

    Hubex AS

    • Norveška, Inostranstvo, Akersgata 30
    Više o poslodavcu

    Podelite na društvenim mrežama

    Direktan link do oglasa

    Prijavite problem sa oglasom

    Ukoliko postoji problem sa ovim oglasom (netačne, neažurne informacije ili slično), molimo vas da nam ga prijavite ovim putem.

    Vaš komentar je vidljiv isključivo zaposlenima sajta Poslovi.infostud.com. Ostavljanjem komentara na ovaj konkurs nećete konkurisati na oglas.

    Oglas za posao je sačuvan...

    Da li želite da dobijete podsetnik na email pre nego što vaši sačuvani oglasi isteknu?