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Konkurs je istekao.

Customer Success Specialist - English

Rock my Resume

Work form home

23.10.2021.

14 - 15 USD (satnica) ugovor nepuno radno vreme 2. i 3. smena dostupno studentima dostupno osobama sa invaliditetom

Rock my Resume provides services such as resume editing services, consulting, advising and coaching, full resume rebuild, LinkedIn optimization, and other tools to help job seekers. We have a global team of experts that specialize in different fields and are here to make sure that every customer is 100% satisfied with our service. Our company is seeking a talented customer success specialist to provide support to our customers around the US to help them find a job. This position is a remote position and the employee will be compensated for each customer served. All customer success specialists must have excellent English verbal skills.

What we offer:

  • Very competitive salary and performance-based bonuses
  • Collaborative and agile growth culture; paid training
  • Weekly connects with the entire company and executive team
  • Proven leadership team with a demonstrated history of launching and scaling companies
  • Fully remote position and flexible work hours
  • Opportunity to build a career in career consulting

Responsibilities:

  • Guiding the customer journey at Rock my Resume from the sale (sometimes pre-sale) through service implementation and onboarding, account expansion, and growth
  • Providing a variety of coaching services such as career development coaching, interviewing coaching, job search strategizing, career strategizing, and more
  • Contributing to revenue generation through account expansion and renewals
  • Working with data analysts and other advisors to ensure good data collection
  • Synthesizing customer feedback and working with internal teams to infuse this input into the service roadmapping process and our client experience processes

Requirements:

  • A minimum of 3 years of work experience
  • Effective communication with strong written, interpersonal, and presentations skills
  • Prior experience in consulting, customer success, or sales is preferred
  • Ability to establish rapport and relate well to customers of all backgrounds
  • Good command of LinkedIn, MS Word, and Google Docs, Google Calendar or Calendly
  • Solid understanding of various industries and job functions including entry-level, technical, professional, and executive roles

Make sure to check out our website: www.rockmyresume.com

To prepare for the interview, think about some of the hardest/weirdest/funniest situations with customers that you have successfully resolved. Hope to hear from you soon!

    Konkurs je istekao.

    Jackson Square Company

    Jackson Square Company is a recruiting company that also provides services such as resume editing services, consulting, advising and coaching, full resume rebuild, LinkedIn optimization, and networking services. We have a global team of experts that specialize in different fields and are here to make sure every client is 100% satisfied with our service

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