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Konkurs je istekao.

Customer Support Agent - Slovenian language

Trizma d.o.o.

Rad od kuće

05.11.2021.

ugovor puno radno vreme online intervju za posao

WE’RE HIRING

Customer Support Agent - Slovenian language

 

Trizma is a Business Process Outsourcing company, and Customer Care is our core. Individual dedication, team expertise, and passion involved in each interaction with clients and customers represent our commitment to reliable service delivery.

Warm, polite, outgoing? Good Slovenian speaking and writing skills? Raise your hand if that is YOU! We are looking for people who are hungry to learn new things and want to support our clients, but most importantly, want to provide world class customer service!

Role summary:

The purpose of the job of the Customer experience representative for Slovenian language is to understand the needs of our clients and provide quality support.

We are offering:

  • Training and development you need to become a great addition to our team and bring new dimension to the quality of our service
  • A knowledgeable, high achieving, experienced and fun team
  • Casual and international workplace environment
  • A competitive salary
  • Trizma benefit package (a day off and a present for birthday, various discounts etc)
  • 40-hour work week (Monday-Friday, 9-17, weekends are off!)
  • Remote working opportunities

We are looking for:

  • Excellent knowledge of Slovenian language, good speaking and writing skills
  • Excellent communication and problem-solving skills
  • Good organizational skills
  • Ability of proper business communication with colleagues
  • Tech savvy
  • High school diploma or higher

Duties and responsibilities:

  • Answering telephone calls of the customers with compulsory adherence to the scripts in the domain of the job;
  • Informing and advising customers, as well as answering to customer questions.
  • Fetching data from customers.
  • Regular monitoring of the client case status
  • Providing feedback to the clients
  • Monitoring of the SLA
  • Providing timely and quality reporting to the Client Relation Manager on the activities and work processes
  • Providing support for continuous improvement of the process

There is no need for previous experience, as long as you are ready to learn and have fun during that process!

    Konkurs je istekao.

    Trizma

    Pozdrav iz Trizme! Postani deo Trizma tima i podeli svoja znanja, veštine i poznavanje stranih jezika na projekatima koje vodimo. Radimo na različitim aktivnostima u okviru Customer Care/Help Desk/Operations/Process Coordination/Data Analytics procesa. Radimo za kompanije iz raznih industrija. Za kompanije iz naše zemlje, iz Amerike, iz Nemačke, UK...Komuniciramo sa korisnicima iz 54 zemlje širom sveta. Cilj nam je da svako od nas učestvuje u kreiranju okruženja u kome svako ima mogućnost da primeni ... Saznajte više

    Iskustva zaposlenih

    "Prijatna radna atmosfera = super ljudi = i sve cool Pozdrav, ja sam Dejan. U Trizmi radim kao Tim lider jednog od timova koji komunicira sa korisnicima na nemačkom jeziku. Moram vam priznati, da je svaki ... " Pročitajte celo iskustvo

    Beneficije

    • ZABAVNI SADRŽAJ
    • EDUKACIJA, PROFESIONALNI RAZVOJ
    • OBUKE, KONFERENCIJE
    • TIMSKA DRUŽENJA
    • NAGRADE, BONUSI, POKLONI
    • PORODICA I RODITELJSTVO
    • KOMPANIJSKI POPUSTI
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