Customer Support Agent - Spanish
WorkaNova is a BPO customer experience specialist providing outstanding customer care, sales, technical support, and back-office services to companies worldwide.
We are looking for a proactive individual who has interest in gambling and who is customer and goal oriented, to work in customer support center.
Responsibilities:
- Proficient interaction with a variety of online systems
- Effectively respond to customer requests and questions by phone, chat and email
- Deal with and help resolve any customer complaints
- Following operational procedures in every contact with the customer
Requirements:
- Fluency in Spanish and English
- Excellent communication skills
- Strong customer and service orientation
- Knowledge of Portuguese is an advantage
- Previous customer support experience is a mandatory
We are offering:
- Challenging and rewarding working environment
- Attractive salary
- Opportunity for personal and carrier development within the Company
- Work in young, positive and supportive team
WorkaNova
Welcome to Workanova! Become part of the Workanova team and share your skills and knowledge of foreign languages on the projects we lead. If you speak fluently French, English, German, Spanish, Italian or any other language and want to use it to work and provide outstanding customer service to our existing and new clients, you arrived at the right address. Our company headquarters are in Belgrade, established back in 2014 with the aim to provide premium, cost-efficient outsourcing…