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Konkurs je istekao.

Customer Support Agent

MCM 965 d.o.o.

Beograd

18.03.2021.

ugovor puno radno vreme 1, 2. i 3. smena dostupno studentima

ECD (ecd.rs), as the first and largest service for buying and selling cryptocurrencies in our area, is the leader in this field.

Who are we looking for:

People who will take care of people - Customer support agents level I and Customer support agents level II

If you are truly enjoying helping customers, even when things don’t go as planned, or the whole day is a bit off, you may be exactly the person we are looking for.
If the smile on your face is stronger than any challenging situation, or your will to help a colleague in need exceeds personal goals or time frames , you are definitely a person we are looking for.

And if you wish to be a part of the growing team, where ideas are shared and everyone has a voice, we would love to see you applying to this position.

Do we offer a secure position from which you will be able to advance?

No, we do not.
You would have to provide it through serious work, and even then nothing is certain. Still, we might help you.

Do we offer a secure future in the crypto world?

No, we do not.
The future with us is uncertain but yet interesting.
And the crypto world is already present as much as it is the future.

How do we know all of this?

After 9 years, how much we deal with bringing the crypto world closer to our environment, everyone would learn.
After 9 years of tough work, it could be understood that the hardest part of the job is done.
No it is not.
That is why we need you.

Are you familiar with crypto currencies, or blockchain tech?

You are? Great!
Not really? We will teach you!

Shift work?

As our clients come from all around the world, we are covering shifts 24/7.

Computer literacy?

General computer aptitude is needed, yet higher computer literacy is an advantage.

You already have a lot of experience in Customer Support and you are considered as a senior agent?

Great we need you too.

If you know how to handle things and how to answer on tricky questions, along with excellent soft skills which you will use both to lead a shift with your junior colleagues and to finish required work in a timely manner we would consider you as a valuable asset to our team.

And last but not the least, the user is always right?

No it’s not, but let it stay between us.

Konkurs je istekao.

MCM 965 d.o.o.

Electronic Currency District (ECD) je servis za posredovanje pri kupovini i prodaji kriptovaluta. Lideri smo u oblasti edukacije i konsaltinga u svetu kriptovaluta.

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