Our global brand LimoLabs (www.limolabs.com) operated by Globalkom in Serbia is a full-service digital agency enabling transition into digital technology and media for ground transportation services.
We are looking for: Customer Support Representative
Responsibilities:
- Effectively respond to customer requests by phone or email
- Accurately enter reservations in the company system
- Serve customers by providing product and service information
- Speak, write and communicate in a professional manner
- Handle initial customer complaints and inquiries properly and professionally
- Perform all other duties as directed by the supervisor
Qualifications:
- Excellent knowledge of English language (written and spoken)
- Ability to demonstrate effective interpersonal and communication skills with customers
- Advanced PC literacy
- Ready to work in a fast-paced environment
- Be professional and courteous with every person, especially when under pressure
- Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
- Enthusiastic, self-motivated and able to work with minimal supervision
- Ability to work in shifts, including afternoon, night shifts and weekends
- Minimum high school diploma
We offer:
- Work in a team of young and dynamic professionals
- Optional work in one of our office locations in Belgrade or Novi Sad
- International environment
We will only consider applications submitted in English.
GLOBALKOM D.O.O. BEOGRAD
Globalkom is an outsourcing company founded in 2013. Together with Limolabs LLC, our globally recognized brand (www.limolabs.com), we help our clients fulfill their staffing needs with a personalized and attentive approach. Our mission is to empower businesses with cost-effective, high-quality, and flexible outsourcing solutions that enhance their operational efficiency, allowing them to focus on their core competencies and achieve sustainable growth. By fostering a connected culture among…
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