Customer Support Specialist (Part-Time) E-Commerce and Brands

Consulting Pro Futuro, on behalf of our client, GlobalConsultingUnited, is looking for dedicated specialists to join our remote team. GlobalConsultingUnited is a consulting company working with E-Commerce companies. We are committed to delivering exceptional customer service.

Role Overview:

As a Customer Support Specialist, you’ll be the first point of contact for customers via email, handling up to 200 emails daily with professionalism. This role is part-time with strong potential for growth.

Key Responsibilities:

• Respond promptly to customer emails with accurate and courteous support.
• Resolve issues and inquiries effectively.
• Provide product/order information clearly.
• Track customer interactions and suggest process improvements.
• Reference: bUzoTU6nxNrgTFWqSVcu7Pp6Rqv_hFuGFyDCa4d7VbM.

Requirements:

• Experience in customer support (e-commerce preferred).
• Excellent written English and problem-solving skills.
• Ability to manage high email volume with accuracy.
• Strong organizational skills, reliable internet, PC with webcam.

Why Join Us?

• Flexible hours & remote work.
• Growth opportunities in a fast-paced company.
• Supportive, collaborative team.
• Competitive pay.