Customer Support Specialist

Horisen Technology

Paraćin, Niš

14.06.2025.

4 izvršioca ugovor puno radno vreme

The role of a Customer Support Specialist is to provide our customers with professional technical support via email, Skype and phone.

Location

  • Paraćin
  • Niš
  • Remote

Requirements

  • Excellent English skills – both written and verbal
  • Knowledge of Internet technologies
  • Computer skills and knowledge of MS Office applications
  • Self-motivated, reliable and highly organized
  • Team player with a positive attitude and willingness to learn
  • Logical thinker
  • Good communication and customer care skills
  • Willingness to work in shifts

Considered a plus

  • Fluency in other foreign languages would be advantageous
  • Experience in SMS business will be considered an advantage but is not a necessity

At HORISEN we build a workplace that supports, inspires and encourages our people. We foster a work environment where people are motivated to give their best and feel good about what they do.

Work:

Dynamic work in a company with more than 20 years of experience in a future-oriented industry

Competence:

Opportunity to grow under the mentorship of colleagues with extensive experience and to make a personal contribution

Team:

A powerful mixture of highly experienced professionals and young team members who are motivated, open-minded and easy to cooperate with

Cooperation:

A supportive, non-toxic environment with a safe space to share your ideas and opinions

Workplace:

A modern working environment with everyday refreshments and a good mood

Salary:

A competitive salary with performance-related improvements and great development opportunities

Opportunity:

Chance to contribute to cutting-edge messaging technology development, expand knowledge and master your professional skills

Social benefits:

Private medical insurance including regular check-ups, access to private hospitals etc., for employees’ well-being and self-care

    HORISEN Technology

    HORISEN Technology je softverska kuća sa kancelarijama u  Paraćinu, Nišu i Pirotu. U Srbiji posluje već više od 20 godina, uporedo  sa registrovanjem u Švajcarskoj, gde se centrala firme i danas nalazi. Sve je počelo od jednostavne ideje – da se slanje poruka osavremeni i unapredi. Od HORISEN Newsletter-a,  koji je korisnicma omogućavao da SMS šalju sa svog računara, kompanija  je na putu dugom više od dve decenije razvila najsavremenije platforme i  aplikacije koje šalju…

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