We are a company focused on providing the friendliest customer support to our clients and we are looking for new people!
We offer many opportunities to develop your skills, expand your knowledge and become a part of a multicultural, friendly environment. Our team is young and full of energy and we do our best to make every employee feel like a valued member of our family!
Job description:
- Communication with customers to guide them through iGaming platforms
- Using chat to provide assistance and advice in an easy-going manner
- Responding to customer needs and concerns and providing professional, friendly support via LiveChat only
- Reviewing queries from customers regarding several topics including technical issues, verification, and betting queries
- Collaboration with other internal teams
- Maintaining deep internal knowledge of all company products
Requirements:
- Fluent verbal and written communication in English
- At least 1-year experience in customer support
- Passion for delivering outstanding customer service
- Problem-solving abilities
- Competent literacy and numeracy skills
- Excellent multitasking skills in a fast-paced digital environment
- Good understanding of the internet and technical concepts
- Laptop and stable internet connection
An advantage:
- Experience in iGaming or Betting
- Sportsbook knowledge
- Fast typing
- Experience in different communication tools (Discord, Slack, WhatsApp, LiveChat)
What we offer:
The opportunity to work in a dynamic and fast-growing international company
- Consistent training
- Opportunities for growth and realization of own ideas
- Professional and attentive environment
- Full-time work, in shifts 8-16h,12-20h, 16-12h
- Full remote work
Konkurs je deaktiviran. Na zahtev poslodavca, konkurs je deaktiviran dana 08.02.2023 pre isteka prvobitno postavljenog roka.