Delivery Coordinator

The Delivery Coordinator will be responsible for developing and maintaining Excel reports, including order management, inventory, billing, and shipping. These reports are fed data from multiple sources, including Oracle ES/ERP, and understanding WRP systems will be a large component of success. The new team member will work on global projects and solve problems in a creative and effective way, adapting global tools and techniques to local needs.

If the design, development, and deployment of global service processes and related infrastructure sounds interesting to you take a closer look at the main duties of this role:

• Assisting in process documentation alignment
• Processing customer Sales orders and Repair Sales Orders including order entry, order maintenance and cancellation
• Providing order status as well as information around delays and other order-related issues
• Handling Product and Order Holds
• Handling Part Substitutions
• Working closely with other members of the Services Team to implement a multi-functional business solution
• Supporting the development of training and deployment
• Developing and support reporting activities across multiple Services Repair and Depot locations
• Other duties that may be assigned
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What we expect from you:

• Bachelor’s Degree in Business or related education
• Knowledge Oracle ES/ERP systems.
• Advanced Excel skills (pivot tables, formulas, data integration).
• Proven ability to work with complex data sources and generate reports.
• Understanding of order management, inventory, billing, and logistics processes.
• Strong written and oral English Language communication skills

It would be ideal if you possess:

• Previous business-related experience of 1-2 years
• Experience with Oracle CRM modules (Depot Repair, Order Management, Inventory, Bill of Material, Work in Process

What you will get from us:

• Daily shifts, Mon-Fri, 8 am to 4 pm, 9 am to 5 pm
• Work in a large, international team
• Work in modernly equipped offices located in the heart of the business centre in New Belgrade
• Advancement opportunities/Career development
• Possibility of conversion to a contract with a client with all of the benefits included

If you want to give yourself a try in the new role, apply with your CV in English and join us!

Only shortlisted candidates will be contacted. Good luck!