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Konkurs je istekao.

Delivery Support Associate - German and English language

M Plus Serbia d.o.o.

Rad od kuće

24.05.2024.

ugovor puno radno vreme 1, 2. i 3. smena dostupno studentima online intervju za posao


WE'RE HIRING!

Delivery Support Associate - German and English language

M Plus Serbia is a Business Process Outsourcing company, and Customer Care is our core. Individual dedication, team expertise, and passion involved in each interaction with clients and customers represent our commitment to reliable service delivery.

Warm, polite, outgoing? Good German and English speaking and writing skills? Raise your hand if that is YOU! We are looking for people who are hungry to learn new things and want to support our clients, but most importantly, want to provide world-class customer service! 

In our Support team there is no typical day, and to be successful in the Delivery Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our client. Your main duties and responsibilities will be assisting our customers, restaurants and Courier Partners, via phone, email, and chat, and making sure everything runs smoothly. Also, you will be encouraged to develop our support function together with the team.

What we expect from you:

  • German and English language: Advanced level of knowledge
  • Customer-oriented: Our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time.
  • Team player: Work with a diverse team of fellow Support Associates!
  • Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience.
  • Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!
  • Tech-savvy: Meaning quick with computers!
  • Flexible: Our operation is running seven days a week, so this role also requires you to be able to work on weekends

What you will get from us: 

  • Remote work
  • Possibility of part-time (20 hours per week) or full-time employment (40 hours per week)
  • Indefinite-term contract
  • Competitive and regular earnings
  • Opportunity to develop skills through paid training
  • Work in a large, international team
  • Benefit package available to all our employees (free day and gift books for a birthday, discounts with our partners from different industries...)
  • Private health insurance

There is no need for previous experience, as long as you are ready to learn and have fun during that process!

If you want to give yourself a try in the new role, apply and join us!

Only shortlisted candidates will be contacted. Good luck!

    Konkurs je istekao.
    Upoznajte poslodavca M Plus Serbia

    M Plus Serbia

    Pozdrav od Mplus Serbia tima! Mplus grupa oformljena je od strane evropskih lidera u okviru Business Proces Outsourcing (BPO) industrije. Samim tim, dugogodišnje lokalno poznata Trizma se priključila istoj. Naša mreža okupila je preko poznavaoce preko 30 jezika i saradnike u preko 56 zemalja. Negujemo radnu atmosfteru gde svako može da pokaže ideje i razvija se u smeru svoje vizije. Verujemo u vrednost raznolikosti, kao i učenje kroz deljenje iskustava. Ukoliko govorite i jezike kao što su: engleski,…

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    "Trenutno sam na poziciji kontakt centar menažera, a počela od korisničke podrške pre malo više od 10 godina.
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    Beneficije

    • Obuke, konferencije
    • Edukacija, profesionalni razvoj
    • Zabavni sadržaj
    • Kompanijski popusti
    • Porodica i roditeljstvo
    • Nagrade, bonusi, pokloni
    • Timska druženja
    • Zdravlje

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