The International Committee of the Red Cross (ICRC) is a neutral, impartial, and independent humanitarian organization that works to protect and assist people affected by armed conflict and other situations of violence. To find out more about ICRC mission and its activities visit www.icrc.org
The Digital Learning Officer manages the design, production, quality assurance and deployment of digital learning solutions, notably eLearning modules, with limited supervision from the Functional Manager.
The ICRC’s Belgrade Shared Services Centre (BSSC) provides support services to the ICRC’s worldwide operations and is currently looking for a suitable candidate to fill the following position:
Digital Learning Officer
(Location: Belgrade)
MAIN TASKS
- Designs, develops, and manages online learning resources and solutions (video tutorials, interactive eLearning modules, user guides, interactive quizzes, etc.) using various authoring tools (e.g., Articulate Storyline/360, Captivate, Elucidat)
- Performs quality assurance over digital learning content produced internally or externally
- Implements functional user testing
- Provides level-two technical support in using the LnD applications (LMS, authoring tools, etc.)
- Supports and upskills subject matter experts on their course creation
- Provides technical support in relation to online learning products
- Provides support in the process of optimizing training knowledge base
- In coordination with the functional learning representative, ensures the quality of eLearning modules is optimal and in line with ICRC’s learning development principles. Also ensures that the tools used in the process are utilized to their best capacity
- Respects deadlines set for each deliverable
REQUIRED PROFILE
- Higher education degree in Adult Education, Pedagogy, Psychology, Multimedia Design, or another relevant field
- Minimum three years of experience in training design and development, with at least 2 years of practical experience in eLearning development
- Proficiency in eLearning authoring tools is a must (e.g., Articulate Storyline/360, Captivate, Elucidat)
- Proficiency in creating and editing videos (e.g., using Camtasia, Vyond)
- Excellent command of oral and written English
- Advanced command of MS Office
- Capacity to work independently and/or with minimal supervision, respecting the established framework
- Capacities of auto-training and integration of new tools and methodologies
ASSETS
- Previous experience in another international organization (or a company)
- Experience in developing training for IT products
- French and/or Spanish language knowledge
- Project management certification (i.e., PMI, PRINCE2) or experience
- Proficiency in Adobe Creative Cloud applications (i.e., Photoshop, Illustrator)
WHAT WE OFFER
- Work and progressive professional development in an exciting international humanitarian environment
- An inspiring opportunity to practice your profession in a humanitarian and multicultural organization
- Stimulating benefits package
If you are interested in this position, please send us your CV and Motivation letter in English.
Only shortlisted candidates will be contacted.
Medjunarodni komitet Crvenog krsta
The International Committee of the Red Cross (ICRC) is a neutral, impartial, and independent humanitarian organization that works worldwide to protect and assist people affected by armed conflict and other situations of violence. To find out more about ICRC’s mission and its activities visit www.icrc.org. The ICRC has been working in this part of Europe since the early 1990s. The organization strives to respond to the needs remaining from armed conflicts in the region. In particular, it seeks to…
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