Are you an experienced logistics professional with impressive booking results in the expedite market? Are you confident in your abilities and eager to take on new challenges in an exciting and dynamic field? If you are looking to advance your career and inspire others, we want to hear from you. Let your ambition drive our shared success!
Key Responsibilities:
- Lead and manage a logistics team of 10 people, providing guidance and support in their daily tasks and challenges
- Ensure team members receive proper training to excel in their roles, while monitoring and adjusting workloads for optimal efficiency
- Foster a collaborative environment and remove any obstacles hindering team performance
- Use existing metrics to assess performance and suggest improvements or new metrics to better control logistics operations
- Maintain accurate records of all logistics activities
- Assist in staff training and performance evaluations to maintain a high level of customer service
- Maintain clear communication with team members and management to resolve customer concerns
- Stay updated on market trends and conditions
- Drive performance towards meeting business goals and KPIs
- Manage all communication in accordance with company policies and address customer complaints, escalating when necessary
- Supervise and organize team activities to ensure smooth operations
- Identify areas for process improvements within the logistics department
- Be available outside regular hours or on weekends to provide operational support and guidance to your team, serving as the first point of contact
- Manage daily staffing, schedule rotations, and ensure adequate break coverage
- Address issues and gaps in the process by implementing effective solutions
Requirements:
- Fluent in English (communication skills are a must)
- Strong ability to read, write, and perform basic math (addition, subtraction, multiplication)
- Excellent customer service skills, with the ability to effectively solve problems and communicate with both customers and team members
- Ability to analyze data and generate various reports as needed
- Proven team-building and interpersonal skills
- Project management experience and audit knowledge is a plus
- Flexibility, strong work ethic, and the ability to perform well under pressure
- At least 1−2 years of supervisory or leadership experience preferred
- A minimum of 2 years of experience in the expedite logistics market
- Strong decision-making and problem-solving abilities
- Proficient in Excel for report creation and data management
- Ability to adjust priorities as needed
- Capability to prepare routine reports and correspondence
- Be a role model for your team, demonstrating hard work and top-tier results
Opportunities:
- Competitive salary based on the USD exchange rate (paid twice a month: advance and main payment)
- Fast career progression with exceptional performance
- Corporate events and team-building activities
- Motivating reward system based on performance
- Accounting and administrative support
United Fleet
- Sjedinjene Američke Države, Inostranstvo, 37 W BRIARWOOD DR STREAMWOOD, IL 60107