Dispatcher

DISPATCHERS FOR A LIMOUSINE COMPANY

Rapidly growing US based international Limousine Company has immediate openings for the experienced candidates for the abovementioned position.

Job Description

• Candidates should have the ability to effectively communicate with English-speaking clients and answer any questions they may have. 
• Previous experience in resolving customer complaints relating to various service issues, so that customer concerns are fully addressed, would be a strong advantage.
• Assisting customers via phone, chat, and email with making reservations, answering questions, and fulfilling any special requests.
• Experienced in addressing customer complaints in a productive and efficient manner.
• Reference: ALz-E7bAXR4U1_vpEPdorD3e8ft6dRex7UJKPNGKEhM.

Responsibilities

• Assign reservations to Drivers and our network of Affiliates.
• Maintain contact with Drivers to support and ensure the delivery of superior service to every client.
• Monitor flight schedules and airports pickup activities.
• Work with Co-workers, Managers, and Drivers to resolve every issue as they arise.

Skills

• Exceptional English verbal and written communication and conflict resolution skills.
• Beginner to Intermediate proficiency with Microsoft Word, and Excel required.
• Ability to operate standard office equipment, including copier, scanner, fax, multi-line telephones, and a calculator is required.
• Ability to multi-task, prioritize, manage time, and work in a fun but fast paced environment is essential.
• Knowledge of the following software programs is helpful but not essential:
• LimoAnywhere
• Workable
• Hellosign
• WhatsApp Desktop
• Ring Central Phone System

What we offer:

• Competitive wages.
• Fun working environment.
• Potential for advancement within the company.
• International client base.
• Bonus program.

New Hires

10K per week -training for 4 weeks.

Dispatch 2 Nighttime Salary 69.3K