English Speaking Assistant

About Us:

We own a franchise for one of the largest 3PL and truck brokerages in the world. Our team is fast-paced, focused, and committed to providing top-tier freight solutions for our customers. We’re growing and looking for dependable people to grow with us.

Job Overview:

We’re hiring a reliable and detail-oriented assistant to help support our day-to-day freight operations. This is a remote position, and you’ll be working directly with U.S. customers and U.S. trucking companies, so strong communication is key. We’ll train the right person — no experience necessary.

Job Responsibilities:

• Track and monitor active LTL shipments
• Request and collect PODs (proof of delivery) from carriers
• Follow up with carriers on late or delayed freight
• Communicate with customers to provide shipment updates
• Enter and update shipment info in our TMS
• Assist with filing claims for damaged or lost freight
• Learn to verify freight class, NMFC codes, and accessorial as needed
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What We’re Looking For:

• Excellent spoken and written English
• Strong attention to detail
• Comfortable using email and spreadsheets
• Reliable and good at following through
• Stable wired internet connection, modern PC, and headset
• Willingness to learn and grow in a logistics role

Work Schedule:

• Full-time, U.S. business hours
• 100% remote

Pay:

• Competitive, based on experience

To apply:
Send a short message introducing yourself, why you’re interested in the job, and attach your resume (in English).