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Church World Service



ugovor nepuno radno vreme dostupno osobama sa invaliditetom

Church World Service Europe


We are looking for: Evaluator of Children on the Safe Spaces for Street Children: Supporting the Drop-in Shelters for Street Children in Belgrade, Serbia.


Church World Service is a faith-based organization transforming communities around the globe through just and sustainable responses to hunger, poverty, displacement and disaster. Working for the world where all have food, voice and a safe place to call home, CWS Europe and partners have been committed to Roma rights and empowerment for more than a decade. Through education and livelihood opportunities, we continue to make the world safer and less vulnerable for the poorest, most marginalized, socially ostracized and outright persecuted minority in Serbia. CWS Europe partners with local organizations that not only know the unique problems and needs of Roma communities and develop local solutions but share with us priorities and transformative missions of empowerment and social justice.


Since 2010, CWS Europe has been partnered with the Centre for Youth Integration (CYI) as the leading national organization helping street-involved children find physical safety, protection, education, nutrition and care. CYI has developed local solutions that increase empowerment and address the social justice challenges impacting the Roma communities of Belgrade.

Through our joint three-year Safe Spaces for Street Children project, we provide education and reintegration support to street-involved children and youth or other children at high-risk of exclusion. The goal of the is to increase social and educational integration of 300 Roma street children and their families by protecting and enabling street children in Belgrade, Serbia to enjoy their rights and access safe spaces, social services and opportunities for education. The project is designed to provide care and well-being and increase social and educational inclusion of children on the move (including: children living or working in the streets, children who have returned to Serbia from the EU under the Readmission Agreement, and other extremely vulnerable children). The project includes identification and outreach, assessment of need, protective spaces, and provision of care, support and educational opportunities (pre-school and elementary education).


The purpose of the evaluation is to evaluate the impact the project made in the lives of the children, their families and communities and determine to what extent the project has been able to meet its objectives of reducing the risks for street-involved children and supporting them in achieving their rights. The evaluation should also identify good practices, lessons learned and critical gaps in implementation and provide recommendations to inform future programming.

The evaluation should cover the activities and outputs achieved since the project started in 2018 and should include an assessment of impact, effectiveness and sustainability through:

  • Assessing how many children and families have been reached over the whole project period;
  • Assessing to what extent project activities respond to the needs and priorities of the children;
  • Identifying the significant changes that the project has brought about in children’s lives;
  • Providing a list of identified successes (case stories) for CWS Europe to look into;
  • Documenting aspects that have been most difficult to achieve or least successful;
  • Indicating achievements against indicators, such as child protection, health, nutrition, development, educational and psychosocial support;
  • Listing the strategies that have proven particularly effective for achieving the outcomes;
  • Recommending methodologies that should be replicated and expanded on and needed adjustments to existing methodologies;
  • Assessing the sustainability of the results (what are the major factors contributing or hindering sustainability);
  • Assessing whether the capacity of the implementing partner has been developed and if yes, in what areas and how;
  • Assessing the extent to which stakeholders (families, children, partners, and local authority) are involved in the implementation of the project.


The selected consultant(s) will be responsible for selecting the methods that are most appropriate for assessing the effectiveness and impact of the project and designing the methodology for conducting the evaluation. The following however should be taken into account:

  • Both primary and secondary data should be used;
  • The evaluation should use quantitative and qualitative data collection methods;
  • The data should be gathered through document reviews, interviews and discussions with different groups (Drop-in Shelters staff, beneficiaries and other stakeholders such as representatives of public institutions – Centers for Social Work, schools, etc.). CWS regional staff and the CYI staff should also be interviewed;
  • The evaluation should use participants as key informants/interviewees/focus group participants;
  • Children’s involvement throughout the evaluation process is essential.

The evaluation will include site visits to a sample of project locations. The project targets children from 28 informal Roma settlements, 6 smaller informal locations (not categorized as settlements due to fewer families living in them) and 2 social housing sites (Roma families who recently received apartments in social housing), covering 10 Belgrade municipalities: Zvezdara, Palilula, Stari Grad, Cukarica, Novi Beograd, Zemun, Rakovica, Vracar, Savski Venac and Vozdovac.

CWS will share key project documents that will include project reports, annual reports, work plans, project proposals, and other documents produced and developed under the project (logical framework attached).


The consultant(s) will lead the project evaluation involving the key project staff. The consultant(s) will first meet with key project staff and conduct a desk review of the project documentation. Following the review, the consultant(s) will submit the evaluation design (research methodology, sampling and work plan), research tools and the fieldwork plan to be approved by CWS Europe prior to data collection. The consultant(s) will then:

  • Collect data;
  • Analyze data;
  • Prepare a draft report and finalize after inputs from stakeholders;
  • Present the findings to key project staff; 
  • After receiving feedback - finalize the report.

The final report should be factual, and all sources should be documented. The consultant(s) shall submit data on methodology used, interview outlines, focus group discussions guides, list of people interviewed/met, etc. The final report should include:

  • Executive summary: briefly describing the context of evaluation, purpose, and main conclusions, recommendations and lessons learned. The executive summary should be a stand-alone document;
  • Introduction/Background: including both the internal and external context in which the work was undertaken;
  • Overview of research methodology, detailing methods used, sampling methodology and sample sizes, number and types of interviews, type of analysis, etc.;
  • Summary of findings;
  • Findings (to address key research questions);
  • Conclusions, lessons learned and recommendations.

CWS Europe welcomes use of info graphics and other visual representations of information, data and insights in the final report.


The consultancy is expected to be conducted and completed no later than 25 March 2021, starting immediately upon the signing of contract. Once a contract is signed, consultant(s) will work in cooperation with CWS to determine how best to schedule their time during the assignment period and will be reflected in any final work plan that is approved by CWS Europe.



The proposed total cost should include consultant(s) fee(s), per diems, travel and accommodation costs, and all other costs associated with the assessments including possible focus groups, interviews, etc. The consultant(s) are invited to include all taxes that need to be paid under the agreement in the financial proposal. The maximum total cost should not exceed USD 5,000.

Contract and Payments

The fee will be paid in two installments: 60% upon signing the contract and receiving the evaluation design (research methodology, sampling and work plan), research tools and the fieldwork plan, and 40% upon receiving and approving the final report.

Roles and Responsibilities

The consultant(s) will be contracted by and report to CWS Europe. The key team comprised of CWS and CYI staff will act as the advisory group for the evaluation process and will provide any technical assistance necessary (such as arranging visits to Roma settlements, organizing participation of children, etc.).

Use and Copyright

The evaluation is expected to enable CWS Europe and CYI to develop future strategies and project interventions, implementation and monitoring and evaluation. CWS Europe and the CYI will share the evaluation’s findings, lessons learned and recommendations with donors and other stakeholders. All the outputs produced by the evaluation will be treated as CWS Europe’s property and the consultant(s) will not be able to use the evaluation in any manner without prior permission from CWS Europe.


All research involving children will be conducted in full respect of child safeguarding procedures and in agreement with children and parents. The CWS Child Safeguarding and Code of Conduct policies outline the behavior which is expected of all employees and others associated with CWS. It is mandatory that all CWS employees and others associated with CWS sign and abide by the Code of Conduct and our Child Safeguarding policy.


This opportunity is open to individuals and organizations based in Serbia. Applicants are expected to generally have the following minimum qualifications:

  • Proven experience in conducting quality evaluations;
  • Documented research and analytical skills and reporting expertise;
  • Knowledge of the political and socio-economic context in Serbia;
  • Ability to communicate in English and produce well-written reports in English;
  • Ability to communicate with a wide cross section of stakeholders.


  • Experience in working with vulnerable groups;
  • Familiar with the concept of child participation;
  • Experience in evaluating similar projects.


Applications should include:

  • Cover letter (reflecting the applicant’s understanding of the task and explanation of the applicant’s qualifications to perform the task) – no more than 2 pages;
  • Technical proposal (brief outline of the proposed evaluation design, methodology, tools and timeframe) – no more than 3 pages;
  • Maximum one-page financial proposal (including the estimated fees and other costs);
  • CV for each evaluator (not exceeding 2 pages);
  • One example of a previous evaluation (or of an evaluation most similar to the one described in this ad);
  • Two references we can contact.

Please send proposals in English electronically.

For additional information or to seek clarification regarding specific portions of this ToR please feel free to contact us electronically.

No telephone inquiries please.

Please note that only selected consultant(s) will be contacted.

    Church World Service

    • Srbija, Beograd, Simina 19 11000 Beograd
    • PIB: 104709903
    • Matični broj: 17746529
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