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Inbound Customer Service Agent

Exciting AG

Belgrade

15.08.2020.

ugovor puno radno vreme dostupno osobama sa invaliditetom

Exciting AG is an innovative dialogue and service center, specialized in high-quality dialogue measures in different industries. With more than 26 years of experience exciting AG is one of the leading providers of comprehensive sales support. We take care of any desired communication, in writing, by telephone or chat as well as in the social media. A special competence lies in the automotive, electronics, IT, shopping, travel and tourism sectors. You want to work in a motivated team and are looking for new challenges? Then you have come to the right place! We are looking for employees (m/f/d) for our location in Belgrade!

Your tasks:

- Responsible processing of telephone and written customer enquiries

- Friendly and competent customer service

- Provide product and service information to customers

- Manage and resolve customer complaints

Your profile:

- You have fun on the phone and with customer service and you are flexible, reliable and show commitment

- You are a communicative and have strong customer and service orientation

- You are able to work both in a team and individually

- You are a communicative personality with very good written and spoken English skills

- You are fluent in French or German language

Your benefits:

- Professional induction, regular training and workshops as well as safe workplace

- Long-term exciting career and development opportunities in a fl at hierarchy

- Flexible working time models for an excellent work-life balance as well as regular team events and sports activities

- Various challenges, employee offers, free drinks, fruit and much more

 

Exciting AG

  • Nemačka, Frankfurt am Mein, Dornhofstr. 38A
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