DAES Services, about our company:
DAES Services is part of the DAES Group, a global aviation solutions provider headquartered in Arlington, Texas, USA, with regional operations managed from Dubai, UAE (DAES International DWC-LLC). We serve the EMEA region, supporting a network of leading OEMs and clients in the aerospace sector.
To strengthen our after-sales support across Europe and beyond, we are seeking a skilled and proactive Field Service Engineer to join our team. This is a dynamic, customer-facing role focused on the installation, commissioning, maintenance, and technical support of high-end aviation test and maintenance equipment. The position offers a blend of hands-on engineering, technical troubleshooting, client interaction, and collaboration with renowned equipment manufacturers.
Responsibilities include:
- Performing hands-on corrective, preventive, and predictive maintenance on advanced test and maintenance equipment used in the aviation industry.
- Diagnosing, repairing, and calibrating hydraulic, pneumatic, electronic, and electrical components of test systems.
- Hands-On equipment installation, including on-site commissioning and initial setup.
- Delivering customer training during commissioning and ensuring proper handover.
- Implementing OEM equipment modifications and updates.
- Programming and modifying test program sets (TPS) as required.
- Creating predictive maintenance plans and compiling bills of materials for future service needs.
- Providing expert troubleshooting both on-site and remotely.
- Developing troubleshooting procedures, manuals, and an online support platform to assist technicians and clients.
- Offering remote support and technical guidance to clients for operational and maintenance issues.
- Preparing internal training documentation and leading training sessions for new installations.
- Acting as a technical liaison with OEMs, sharing performance feedback and coordinating on technical issues.
- Supporting the sales team with technical expertise during client visits and proposal preparation.
Your profile and competences:
We are looking for a skilled and driven professional who brings a hands-on technical expertise, customer oriented mindset and a passion for working with high-end industrial systems. The ideal candidate will possess:
- 5+ years of practical field service experience and hands-on work on industrial equipment—preferably in aviation, mechanical, or related high-tech industries;
- Willingness to travel is essential, throughout Europe and elsewhere; The candidate will be 33% of working time at customers abroad;
- Fluent in written and spoken English including technical English is a must, all other languages are a plus;
- Good schematic literacy; Reading and understanding of hydraulic, pneumatic and electrical schematics and working knowledge of above circuitry and instrumentation is a must; Solid understanding of system design, industrial components, motors, valves, sensors and actuators;
- MS and/or Libre/Open office advance user;
- Strong interpersonal skills with the ability to work across cultures and communicate effectively in diverse environments; Clear communicator—able to explain complex systems in a simple, structured way and share knowledge effectively.
- University degree is not mandatory, but is highly regarded. BSc/MSc in mechatronics, electrical or mechanical engineering is preferred from ETF, MF or FTN;
- Knowledge of various digital/analogue measurement techniques;
- Familiarity with programming and implementation of programmable logic controllers (PLC) is an advantage;
Experience or knowledge of languages (LabVIEW, C, python or similar) as well as open source environments (Linux etc) are a plus; - Good diagnostics / troubleshooting rationale and remote assistance with the ability to create and improve troubleshooting advices and ability to improve the equipment through review of key repetitive issues;
- Previous aviation sector experience and international projects exposure are valuable assets;
- Ability to manage multi service agreements/contracts;
- Highly self-motivated and proactive;
- Driver’s license is highly preferred;
What we offer:
- Top-Tier Compensation package tailored to match your skills, talents and experience
- True Flexibility – enjoy a balanced schedule with adaptable hours around service visits abroad and our hybrid 4+1 model (office/home in Serbia).
- Grow Without Limits – benefit from continuous personal and professional growth through exclusive internal and external training programs.
- Join a Global Leader – become part of a trusted, internationally recognized name in the aviation industry with a reach to all major global clients.
- Hands-On with Cutting-Edge and ever evolving tech – work directly on some of the most advanced aviation equipment in the world.
- Travel Europe and Beyond – On Us – explore new places while we cover the travel costs for service assignments across Europe and beyond.
- OEM Training Experiences – receive first-hand training at top OEM locations and on the very equipment you'll be working with.
Selection process:
Consists of profiling with an HR agency and minimum of 2 aptitude tests:
- 1 technical proficiency
- English language proficiency test
Only candidates with matching qualifications will be invited for tests.
Career Progression & Development Path
As part of our commitment to continuous growth, the selected candidate will begin with comprehensive training tailored to the field service engineering role. This includes both theoretical knowledge and hands-on experience with our aviation test and maintenance equipment.
Once the candidate has demonstrated a strong understanding of the systems and proven capability in real-world service scenarios, the role will naturally progress into a technical trainer position, where they will share expertise with clients and team members. With continued development and initiative, the opportunity to advance further into a development engineering role—contributing to system improvements, upgrades, and innovation—is expected.
Ready to take off with us?
If you meet the outlined qualifications and are excited about the opportunity, please submit your CV, cover letter, and references via the Infostud platform.