Gaming Team Manager

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we are celebrating our 17th year in the business, being among the best in the recruitment field.

For one of our clients – international company delivering world-class gaming experiences to
players everywhere, we are seeking a skilled and dedicated Gaming Team Manager to join our
client’s team.

Job Opportunity: Gaming Team Manager
Location: Belgrade, Serbia

As a key leader, you will be responsible for managing a team of game presenters, ensuring they uphold the company’s high performance and service standards. Your role will focus on providing guidance, coaching, and mentorship, while also assisting in recruitment, absence management, and addressing any disciplinary or grievance matters.

Key Responsibilities:

• Coaching and Mentoring: Lead regular coaching sessions to support both personal and professional growth of your team members.
• Staff Management: Oversee team performance in accordance with company policies, handling absence management and addressing disciplinary or grievance concerns.
• Team Collaboration: Facilitate effective communication within the team, promoting collaboration and unity through regular team meetings and discussions.
• Learning and Development: Identify the training needs of individual team members and the group as a whole, working alongside the training department to ensure ongoing development.
• Performance Management: Play a critical role in achieving organizational goals by ensuring efficient performance management practices and training.
• Adherence to Standards: Ensure all team activities and services comply with company values, policies, procedures, and key performance indicators (KPIs).
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Candidate Requirements:

• Experience: A minimum of 1 year in a similar managerial or team lead role.
• Education: A background in management or related fields is an advantage.
• Industry Experience: Experience in iGaming or live casino operations is a plus.
• Language Skills: Fluency in English (written and spoken).
• Flexibility: Willingness to work shifts as required.

What We Offer:

• Competitive salary package.
• Private health insurance from the first day of employment.
• A modern office space in a prime location in New Belgrade.
• An international work culture and dynamic team environment.
• Opportunities for career growth and advancement in the online casino industry.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance.

Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).