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Global Support Center Agent

Multitest d.o.o.

Bečej, Topolski put 65

27.01.2022.

ugovor puno radno vreme 1. smena dostupno studentima dostupno osobama sa invaliditetom

Our company is a successful Hungarian-owned company, operating worldwide, offering unique industrial products that are both manufactured and distributed by us.

Equip-Test is an innovation driven company in Testing of Electronics, Cable Harnesses, Medical and Semicon Devices.

Our products are Test Probes, Test Fixtures and Test Systems. We deliver regularly our Technology to Fortune 500 companies, worldwide.

For our newly opening Global Support Center (GSC), located in Bečej, Serbia we are looking for hard working, talkative, smart and talented new colleagues, who have excellent communication skills on different languages to provide worldwide support.

Who are open to call and talk friendly about sales and technical topics with our customers and partners.

Global Support Center is running under our subsidiary Multitest and applicants will be a fulltime employees of Multitest d.o.o. in Becej.

Main Tasks:

  • Call-Center - receiving and starting calls
  • Cold Calls
  • Administration
  • Sales & Technical Support
  • Marketing activities on different languages
  • The ideal candidate is a positive thinker and motivated, well-organized individual, who has a deep understanding of prospecting and developing strong relationships with existing and new customers.
  • Willing to manage calls from office via Call-Center software to our customers worldwide and also ready to promote our products via latest marketing tools.
  • Different regions and countries will be supported worldwide from Serbian Global Service Center.
  • Its an advantage, but not a must to have experience in call-center environment.

Responsibilities and expectation:

  • Make cold calls frequently
  • Manage Marketing Campaigns in our CRM
  • Document and administrate actual things inside CRM
  • Prepare quotations
  • Support Sales Colleagues with daily requirements
  • If required, ready to travel abroad
  • Indentify and find new customers
  • Maintain the support of existing customers
  • Learn our products after internal training sessions
  • Help to setup Online or personal meetings for our sales people
  • Regular reporting
  • Work as full-time employee in Multitest d.o.o.
  • Working in CRM and ERP and use our call center

Qualifications:

  • High School Graduation or Secondary Technical School background with office sales and administration experience or
  • College or University Degree with teaching experience

Languages we are looking for:

Excellent written and verbal communication skills on English language as basic and one of the world languages.

We offer You an opportunity for long-term carreer in a European based, international technology company, with fast growing forecast on a worldwide market.

Other Requirements:

  • B category driving license, good to have, but not a must
  • Flexibility
  • Full-time employment
  • Hard Working
  • Flexible Working Hours
  • Team Player
  • Open minded
  • Long-Term thinking

To apply, please send your English CV electronically.

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