Group Digital Product Owner

We are looking for a Group Digital Product Owner to drive our growth and our customers’ experience in Group’s digital channels, like websites and mobile Apps, by developing innovative techniques and customers’ journeys for using our digital media to discover products and services and get help.

Key Responsibilities:

• Serve as a subject matter expert of Digital Services, setting the direction of the digital users experience and providing the necessary support to deliver an outstanding service for our customers
• Get to know our customers and their problems to identify ways to improve their digital journeys while working closely with the business teams to understand customer requirements, and with designers’ teams and IT to deliver the desired digital UX.
• Overlook the overall process of delivering digital experiences, from design to development, utilizing agile methodologies.
• Identifying potential new propositions, and taking them through feasibility and business case, supporting commercial negotiations and go to market
• Ensuring an outstanding experience is always delivered and continuously search for improvements with the customer in mind
• Persuade/influence cross-functional teams and senior stakeholders
• Continuously monitoring analytics data, customer needs, market trends, competitor activity and regulatory changes to optimize and ensure the user experience remains a category leader
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Qualifications and skills:

• Bachelor’s degree in Computer Science, Statistics or similar
• 3+ years of working experience as a Digital Experience/Product Owner
• Previous experience in eCommerce journeys, digital campaigns landing pages and mini sites to be considered an asset
• Clear and effective communication skills in English (written and verbal)
• Experience working with agile project management tools like Jira, and design tools like Figma
• Exceptional customer focus with proven track record in digital product management
• Technical understanding for Digital products/services in a high growth environment with a demonstrated ability to translate customer needs into business and product requirements
• Commercial understanding/acumen of business KPI’s and understanding of how to deliver to KPI targets
• Demonstrated ability to work independently to drive projects to completion
• Strong quantitative data analysis and critical thinking skills

We offer:

• The opportunity to work with a passionate and driven team in a fast-paced, high-growth environment
• A culture that values innovation, collaboration, and personal growth
• Flexible work arrangements, including the option to work remotely with international teams

How to Apply:

If you are interested in this exciting opportunity, please send us CV.

Only short-listed candidates will be contacted.

United Group is the leading telecommunications and media group in Southeastern Europe, operating across eight countries with over 15,000 employees and generating annual revenues of approximately €3 billion. Its media arm, United Media, reaches an audience of 40 million people through market-leading free-to-air and Pay-TV channels, producing over 40,000 hours of original content annually across 60 TV channels, 40 digital news portals, print editions, and radio stations. In telecommunications, United Group serves over 5.42 million households and 7.65 million mobile subscribers with the region’s largest FTTH network and advanced 5G connectivity. United Fiber consolidates its fixed infrastructure to drive EU-focused investments, while UGI Wholesale manages infrastructure wholesale services. United Cloud, the Group’s innovation center, develops next-generation products like the EON video platform.