We are a regional HR company operating in the Adriatic countries, servicing over 1.000 clients and over 12.000 associates on a daily basis. We have been present on the market with one goal – to help companies be better at hiring and overcome all HR challenges. With the power of our highly professional and dedicated colleagues, we are committed to drive our clients’ core business forward by providing high quality, customized, full scale of HR solutions and services.
For our Client – exclusive restaurant Langouste, we are looking for motivated candidates for the following position:
Guest Relations Manager
- Coordinate and manage communication between guests and staff
- Seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient manner
- Coordinate the restaurant’s marketing and PR activities
- Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction
- Promote all restaurant’s amenities, conveniences and programs offered
- Manage, record and resolve promptly guest complaints
- Communicate and cooperate with external associates
- Establish friendly relationships with regular clients
- At least 2 years of similar work experience
- Working experience in hospitality
- Knowledge of English language
- Excellent communication and negotiation skills
- Positive working attitude and initiative
- Customer oriented
- Organized and capable of multitasking
Only shortlisted candidates will be contacted.
Đorđa Stanojevića 12, 11070 Beograd, Srbija
Deadline for applications: 07.03.2020.