HR Specialist

Job Summary

Provides administrative and customer support services with supervision, through use of standard guidelines, processes, and procedures while maintaining strict confidentiality of information at all times.

Handles a variety of transactional activities related to HR policies, practices, and procedures across multiple skill and knowledge areas such as Employee record keeping, correspondence, benefits & leave administration, local employment law and general HR policy interpretation. Interacts daily with general employee population through written, phone and chat communications.

Job Responsibilities

• Responds in a timely manner to employee inquiries and questions regarding HR Policies, pay, benefits, vacation, leaves, recognition, performance management, and general company policy questions. Elevates questions as appropriate.
• Provides support services for employment life-cycle activities including onboarding, off boarding, promotions, transfers, leave tracking, payroll & benefits setup, and employment files to ensure positive employee & manager experience to all levels of the organization related to HR Operations and HR COEs with a high degree of accuracy and customer satisfaction, balancing employee/manager advocacy and business operating needs
• Demonstrates working knowledge of Company policies and Local Employment Law to provide guidance to employees and managers on both common & difficult issues.
• Provides input to support process mapping, process improvements and SOP documentation to ensure consistent, efficient and accurate services are being provided;
• Supports internal audit requirements and practices; maintaining employee files in compliance with all laws and regulations and presenting audit findings with documented evidence
• Manages and protects sensitive & confidential information
• Liaises and partners with other HR functional areas to support and ensure proper execution of programs and projects.
• Stays abreast of HR best practices, employment laws, and developing technologies to drive continuous improvement and compliance in changing landscape
• Creates and utilizes suitable templates, processes and correspondence for routine and unique employment situations
• Manages priorities and effectively adjust based on volume and business necessity; engaging with management for guidance or approvals
• Manage all the procedures related to Visa and work permit for all our associates.
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Qualification Requirements

• College Degree in Business or HR or Associate Degree with HR administrative experience.
• Strong organizational skills with ability to quickly multi-task among competing priorities while meeting competing deadlines.
• Strong verbal and written communication skills. Fluent Serbian and English. French will be a plus
• Strong customer services skills whilst maintaining confidentiality, ability to interact and build relationships to balance employee needs with business requirements.
• Strong Microsoft Office skills in Outlook, Word, Excel, and PowerPoint. Experience with HRIS systems; PeopleSoft experience a plus.
• Ability to operate independently with some supervision required.
• Behaves in Ethical and Compliant manner and encourages others to do the same.

Join us, submit your application until 24.06.2021.