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Konkurs je istekao.

Head of Customer Service

Adriatic Bank a.d.

Beograd

10.10.2024.

ugovor puno radno vreme

Adriatic Bank JSC Belgrade is looking to recruit highly motivated professional for the job position

Head of Customer Service (m/f)

Main activities and responsibilities:

  • Customer Service: Center point for all customers’ inquiries, resolving issues or complaints.
  • Sales: Promotion and salesof the Bank products and services
  • Team Leadership: Supervise cashiers, ensuring they provide excellent customer service.
  • Cash Management: Oversee cash handling procedures, including balancing tills, managing cash drawers, and preparing bank deposits.
  • Compliance: Ensure adherence to the Bank’s policies and procedures, as well as safety regulations.
  • Training: Provide ongoing training and support for new and existing staff.

Requirements:

  • A minimum three years of the relevant working experience (the same or similar position)
  • Fluency in English mandatory while fluency in Russian is considered as an advantage
  • Customer orientation & attention for detail
  • Strong verbal and written communication skills
  • Ability to handle difficult situations and make decisions quickly
  • Effective and efficient time management and tasks' prioritizing

Only short-listed candidates will be contacted.

 

    Konkurs je istekao.

    Adriatic Bank a.d. Beograd

    • Dalmatinska 22, Beograd, Srbija
    • PIB: 100003148
    • Matični broj: 07534183

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